I applied online. I interviewed at RBC (Vancouver, BC) in Nov 2015
Interview
I applied online and received a call for interview within 2 days. Two managers, one is friendly and another one is aggressive. I think they want to see how you react under pressure. They asked me want for the result and if I pass this interview, there will be one more round with two other managers.
Interview questions [1]
Question 1
Introduce yourself? Your weakness? Why this position?
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Interview questions [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Interview questions [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Interview questions [1]
Question 1
background for 1st round, and behavior questions for 2nd round