I applied online. The process took 5 days. I interviewed at Rentokil Initial (Bristol, England) in Apr 2019
Interview
I applied via the website, 3 days later I had a telephone call from Scott Coupland who screened me over the phone, discussing my experience and understanding.
2 days later, I received another call from Scott inviting me to a face to face interview which was held at the Bristol office. I met Corinne here for the interview and she asked me to write a short report based on the image I was presented with.
I was then interviewed by Corinne and the Local Operations Manager, this lasted about 45 minutes and was informative, I felt at ease and answered questions based around the job and previous experience.
1 week later, I was invited to a field day, this is for applicants to go out with a technician to see how Rentokil operate. Again, this was a great insight into the company. I then returned back to the office for a chat with Corinne and LOP.
1 day later, I was offered the job!
Thank you for taking the time to leave us an interview review. You clearly flew through the interview process and congratulations on starting with us. You have been very informative to others about our process and I thank you for this. Good luck with your next few weeks in the business!
Other Pest Control Technician Interview Reviews for Rentokil Initial
I applied through other source. I interviewed at Rentokil Initial (London, England) in Jun 2026
Interview
The interview process was excellent from start to finish. It began with a Pest Technician Skills Review, which I found really useful as it gave a clear insight into the role and what to expect. This was followed by a phone screening with Christian and Claire, who were both very informative and helpful.
I then had a virtual interview with Alfie and Lee, who made me feel completely at ease while discussing my background and motivations. Next, I completed a shadowing shift with Jaber, whose knowledge and experience made the learning process enjoyable and informative. Later that day, I attended a final interview with Lee and Rob, who were again welcoming and relaxed which really made me feel at ease
Communication was excellent throughout the entire process, and after I was offered the role, Christian was the first to reach out and congratulate me, which was a really nice suprise
Interview questions [1]
Question 1
how would you deal with a very upset and demanding customer
I applied online. I interviewed at Rentokil Initial (London, England) in Jun 2026
Interview
The interview process was like this,
1. Online questions and tasks assessment test (1 hour)
2. Voice call interview with Christian from rentokil recruitment (20 minutes)
3. 1st stage online video interview set up by Claire, with Lee and Andrew in the interview from rentokil management (1 hour)
4. 2nd stage interview - shadow Pest Control Technician in the field (for 2 hours). Then London office second-stage interview (1 hour)
5. Job offer
Interview questions [1]
Question 1
They asked me what I learned in the field while shadowing the pest control technician.
I applied online. I interviewed at Rentokil Initial (Thetford, England) in Jun 2026
Interview
It had three clear parts. phone call, virtual interview and technician shadowing/ in person interview. Each part of the process was thoroughly explained to me beforehand by my recruiter Amy, allowing me to prepare accordingly. My telephone interviewer Martin began the process with clearly discussing aspects/ my suitability for the role. The Virtual and in person interview consisted of more thorough suitability questions and the technician shadowing was informative and insightful.
Interview questions [1]
Question 1
What would i do if i didn't know the answer to a customers question?
