I applied online. The process took 3 weeks. I interviewed at Ricoh in Mar 2019
Interview
1. Questionaire first including: Can you pass a drug screen? Do you have a clean driving record?
2. Online application is pretty standard info.
3. Resumes not required for entry level positions.
4. Entry level positions are typically just one interview with one manager. Pretty casual.
Interview questions [1]
Question 1
Describe a situation where a customer was unhappy and what you did to help them.
Can you learn and work with simple to average difficult tech? Email, scanners, processing equipment?
I applied online. The process took 3 weeks. I interviewed at Ricoh (Charleston, SC) in Jan 2020
Interview
Initial phone call to discuss job opportunity and responsibilities, followed by face to face interview approx 30+ min with the manager at the location. Was asked a series of general questions and given further insight into the job and it’s duties. Also was provided with honest upfront information on both job and company.
Interview questions [1]
Question 1
How would you handle/approach a negative issue with a fellow coworker?
I applied online. I interviewed at Ricoh (Alexandria, VA) in Oct 2017
Interview
I had a phone interview to establish eligibility. The second interview was in person at the Ricoh mail office. The interview was very informal and not intimidating. The interview was conducted by the national account manager of the site and a senior manager. They made me feel very comfortable which lead to a very productive interview.
Interview questions [1]
Question 1
The interviewers (2) questions were very focused on my experience in the industry.