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      SFM Mutual Insurance

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      Desktop Support Interview

      Apr 12, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at SFM Mutual Insurance

      Interview

      Very friendly, mostly basic questions about past experiences and future goals. Situational questions like how to deal with an angry customer. Few technical questions from resume. Over all good experience.

      Interview questions [1]

      Question 1

      How would you deal with an angry customer
      Answer question

      Other Desktop Support Interview Reviews for SFM Mutual Insurance

      Desktop Support Interview

      Jan 3, 2019
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at SFM Mutual Insurance

      Interview

      Very professional phone interview with HR rep, then in person interview with director of IS and same HR rep. The phone interview was basic screening questions and some minor questions about background/experience etc.

      Interview questions [1]

      Question 1

      How would you respond to (insert simulated IT problem) where customer was agitated? They were looking for some technical answers but also, would you reach out to your team members.
      Answer question