I applied online and was called in for an interview. I actually interviewed here twice (applied twice in about two months). After the initial interview by the hiring manager (who's actually the Director), you'll get a second interview (on the same day) from your direct boss. In the first interview, they ask you typical questions such as, "Why do you want to work here?" or "How do you handle work stress?" Lots of situational questions as well. Before I forget, prior to the interview they will have to take some tests online to assess your level of basic math, English, computer skills, etc. After the interview, you'll also take a written test. A short essay of sorts. I got a tour of the office and everyone was nice.

Applied online. Got a initial call to setup a phone interview. Phone interview was 15 minutes and was very basic. Do you like to do the same thing all day or switch it up? What to do you do if you don't know the answer to a question? Then they call and schedule you for a face to face interview at the location for which you applied. The Head Supervisor of the location and the Team Lead are the interviewers. They ask the same questions as on the phone interview but are looking for more detail. It was thirty minutes long. I got call with a job offer within two weeks.

After completing the application form for this position and submitting my resume, I was contacted by a Segwick recruiter several days later to conduct a basic phone interview and to complete an online personality assessment. The phone questions were nothing too difficult (ie. "Describe your past education background & previous job duties", "What did you like most/least about those jobs", etc.) and the personality assessment was nothing more than a list of descriptors that you selected to best describe yourself and what you thought were ideal traits for someone for this job. Three days later, I was messaged with an invite to interview in-person for the Claims Professional Trainee (aka. Claims Examiner Trainee), where the one-on-one interview lasted about 45 minutes and consisted of additional questions, a more in-depth description of the job, and an opportunity to ask your own questions. After that (5 days later, to be exact), I got an email asking for some additional information on my job background, including job addresses, phone numbers, who to contact, etc. This was all for Sedgwick to complete their background check on you (which is a good sign, considering after the in-person interview, if they like you, you'll be getting this message). After that, cross your fingers and hope for the best - there's nothing more you can do right now. Fortunately, I was contacted a little more than a week after I had submitted my additional background information with a job offer from Sedgwick, where they took the opportunity to explain the pay and benefits for the position.