ServiceNow Interview Questions | Glassdoor

ServiceNow Interview Questions

Updated Sep 11, 2017
227 Interview Reviews

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Candidate Interview Reviews

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  1.  

    User Experience Designer Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Negative Experience
    Average Interview

    Interview

    The interview process goes fast, however the experience really sucks as there is no feedback for the rejection and there is no recruiter to organize the interview through the process. They asked me to book the flight and hotel for the onsite interview myself. It's really bad that they asked me to complete the design exercise to improve their current product even though they said that they won't plan on improve the current product. When I was in the onsite interview, the team spent lots of time talking and discussing about my design solution and they've shown great interests in those ideas and asked me elaborate on that. After one week, the team gave me the rejection without any specific feedback, which made me feel like they just asked me to do some free work for them to improve their product and kick me out after stealing my ideas.
    I would advice any applicant be mindful of sharing your own thoughts on their product.

    Interview Questions

    • How will you improve the current ServiceNow current product?   Answer Question

  2.  

    Software Development Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at ServiceNow.

    Interview

    Please have the courtesy to reply back if the position is closed or if a person is rejected. Not everyone might meet your expectations, at least be professional to get back to the interviewee. My interview went very well, but I haven't heard back from the hiring manager. Even after getting back to him once in a week for over a period of a month.

    Interview Questions

  3.  

    Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    I had an extremely negative experience with the company. They scheduled me to come on site for an interview and then told me to go home twice. No advanced communication about the changes until I came onsite. Then later they gave me a quick call saying that I was not on top of their candidate list and there will be no interview whatsoever. Very unprofessional and disrespectful of the candidates and their time and effort to prep for the interview.


  4.  

    Software Development Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ServiceNow in August 2017.

    Interview

    I got interview call for Software Development Engineer position based in Seattle. I could not immediately come up with a solution. Interviewer helped me in think and once developed the logic, I was able to code it quickly without any errors.
    Interviewer said he may forward my resume for QA position

    Interview Questions

    • Given an array as an input:
      [1,2,3,4,5]

      Return an array, which has a given index the product of all the other numbers in the array (except for the number at the given index), without using the divide operator:
      [120,60,40,30,24]   1 Answer

  5. Helpful (3)  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at ServiceNow.

    Interview

    Phone screening with the hiring manager followed by the onsite/webex interview with the team. Had the needed work experience, provided specific examples of how experience matches job requirements, did really deep research on the product and company ("why servicenow") and communicated strong interest in helping with the compliance efforts. Unfortunately, it turns out they follow the commonplace hiring practice of providing no specific rejection reasoning whatsoever and just say "other candidates are better match", so be ready to have no clue what you've done wrong or what experience is missing.

    All hard feelings aside, it's a shame that the hiring team was not able to see through the interview formalities and select someone truly interested in the role/company and ready to work really hard to be successful.

    On a positive side, at least they do not ask for a half-day interview marathon and you only do 30 mins discussions with 3 team members.

    Interview Questions

    • How do you typically audit ISMS?
      How do you communicate findings?   Answer Question

  6.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ServiceNow in July 2017.

    Interview

    Technical phone Interview with a lead team. He's very honest, nice, and patient. He went over briefly about the company, and then went straight to technical questions based off the resume.

    Interview Questions

    • Asked basic database questions
      Asked a question about HTML
      Debugging Situation   Answer Question

  7. Helpful (1)  

    Senior Product Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at ServiceNow.

    Interview

    Recruiter reached out to me requesting me for 3 time slots to conduct a phone interview. I replied with my available options. After that I never heard back from the recruiter. Sent 2 additional reminders to check if they had received my emails and to check if there was still any interest from their end.

    Did not get a single response back! At least have the courtesy of responding to candidates even if you changed your mind for any reason, especially if you have initiated contact in the first place.

  8.  

    Account Executive Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at ServiceNow (San Diego, CA) in June 2017.

    Interview

    Very odd interview process. Met a recruiter at a campus event who asked me if I play sports, because they like to hire competitive athletes....Weird. Sent in my resume and received an email to set up a phone interview with a different recruiter. Spoke with her and was told I was a great candidate but that they need to hire right now (I had graduation approaching) and to follow up. Followed up a few weeks before graduation and she said they still needed to hire "right now." I let her know I am looking for immediate work and she calls me saying that new employees cannot even have "one day off or else it hinders their training." Hangs up and sent a rejection email saying my skills aren't a close fit. She seemed unprofessional and difficult to reach. Read Glassdoor reviews and the experience seems to fit the company as a whole.


  9.  

    Full Stack Developer Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at ServiceNow (San Diego, CA) in June 2017.

    Interview

    My interview was hosted by three Software Engineers: a manager, a senior developer, and a new join. They all had good personalities and were competent, however the UI Manager's subtle twist of using reverse psychology and sarcasm to provoke certain responses caught me off-guard (e.g. "We don't use pull requests, we just develop on our own branches then merge to master.") and I wasn't sure how to respond to half the things he said without being insulting or condescending. It was kinda bs to pull during an interview.

    The interview comprised of me designing a full-stack ticketing application on a 4' x 8' white board. Personally, I think having an interviewee design/code an application on a white board during an interview is a sick joke--the interviewee is standing there trying to write big enough for the interviewers to see, as well as keep track of what they are doing from one phase to the next... run out of space? watcha gonna do? fun-times...

    Handwriting/designing/coding that much content on a white board was a disorganized mess and a waste of time. Since ServiceNow is footing the bill for these interviews, piece of advice: There are some nice projectors available on Amazon, I bet you could find one on sale for less than $500 which is about how much money was burnt on that interview having three software engineers and a prospect playing Pictionary for three hours.

    Interview Questions

    • I was asked to develop a full-stack ticketing application on a white board.   1 Answer

  10.  

    QA Tester Interview

    Anonymous Interview Candidate in Kirkland, WA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at ServiceNow (Kirkland, WA) in June 2017.

    Interview

    Was referred by my friend and i was asked to come for an in person interview the next day as for an initial screening. Was excited about it and the interview went smoothly. Coding, test related questions. The manager came and looked over the resume only on that day and looks like they need a QA Tester who has Java, java script experience where as my whole experience is in MS technologies.

    Interview Questions


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