ServiceNow Reviews

Updated Sep 17, 2020

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3.9
75%
Recommend to a Friend
98%
Approve of CEO
ServiceNow President and CEO Bill McDermott
Bill McDermott
134 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Opportunity, winning culture, friendly, supportive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Executive Advisor 
    Recommends
    Positive Outlook

    I have been working at ServiceNow full-time for more than a year

    Pros

    We talk a lot about ‘belonging’ at ServiceNow, it’s a place where everyone can find a home, where they feel included, important and part of the huge growth culture. From a digital transformation perspective we’re given the space to innovate, create and challenge the status quo without fear of failure. In sales it’s a real team effort and there are lots of people to learn from and new ways to work. If you’re open to growing in a team, in a high growth company, where you’ll learn more and have some fun along the way then it’s the right place for you!

    Cons

    High growth companies are constantly changing and improving. This isn’t right for everyone.

    Continue reading
  2. "Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ServiceNow full-time for more than a year

    Pros

    Great company to work for

    Cons

    Not a bad thing to say


  3. "Amazing place to work"

    5.0
    Current Employee - Senior Technical Consultant 
    Approves of CEO

    I have been working at ServiceNow full-time

    Pros

    Teamwork, Benefits, Diversity, Leadership, Challenges

    Cons

    Easy to work 24/7 being remote

  4. "Good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Engagement Manager in Columbus, OH
    Approves of CEO

    I have been working at ServiceNow full-time for more than a year

    Pros

    Lots of stock options, fast paced environment

    Cons

    Like any company, middle management can get political.

  5. Helpful (1)

    "Great products, great team and great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time for more than 5 years

    Pros

    ServiceNow has the best culture. Awesome teammates and best leadership.

    Cons

    None i can think of.

  6. "Excellent company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow part-time for more than a year

    Pros

    Everything in ServiceNow is amazing

    Cons

    I have no complaints for this company

  7. "Make the world of work work better for your work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time for more than 3 years

    Pros

    Unlimited vacation, work from home, education credits

    Cons

    Work is not as innovative if you work for one of the Business Units as opposed to working for the Platform

  8. "Exciting company with good opportunities"

    5.0
    Former Employee - Senior Software Developer 
    Recommends

    I worked at ServiceNow full-time

    Pros

    Great energy, with Positive culture and ability to make a difference.

    Cons

    Fast growth brings different challenges

  9. "Huge investment into UX"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer II in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time for less than a year

    Pros

    SN has been investing heavily into user experience in all aspects of its business. From onboarding to the product there's a marked difference. The company as a whole wants to differentiate itself through the experience. I have enjoyed my time here and am looking forward to its evolution. C-Suite is very proactive and thoughtful. Mgmt is focused on finding and retaining top talent. The processes are getting refined and improving all the time. There is a passion to learn, grow, and iterate.

    Cons

    I have not ran into any yet.

  10. "So glad I joined!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time for less than a year

    Pros

    There is no shortage of work at ServiceNow. We are growing, and it's great! Everyone whom I've come in contact with has been very humble and willing to help out. Also, there are very little design egos as everyone is interested in moving the company forward and designing beautiful and usable interfaces for our customers. Not only are you growing a great company, but you're also growing yourself by being able to work and collaborate with some of the brightest people. This company truly values family and work-life balance.

    Cons

    There are always cons with any company, but the pros totally outway any con.

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