Remote interview via Teams or other video conferencing software after initial phone interview. Drug screening will be part of the hiring process. Refrain from any recreational usage well in advance.
Remote, over the phone. Meeting with a few managers remotely, answering basic questions about previous experience. Getting along with the people you're interviewing with is an important piece, as the company is relatively close knit.
Interview questions [1]
Question 1
What was the most difficult customer you've worked with and how did you handle it?
Easy going, but definitely be prepared for the typical questions. Emphasis on handling calls and escalations is a plus. Just be yourself, be likable and friendly. Humor is a nice touch.
Interview questions [1]
Question 1
Explain a situation where you handled a spicy customer and explain why you handled it that way.
