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Spectrum

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Spectrum

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Spectrum Interview Questions

Updated Oct 3, 2023

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Found 1,820 of over 1.8K interviews

Interviews at Spectrum

Experience
Positive64%
Negative20%
Neutral17%
Getting an Interview
Applied online74%
Recruiter9%
In Person6%
Difficulty
2.6
Average
HardAverageEasy

Spectrum

Anonymous Interview Candidate

No Offer
Negative Experience
Average Interview
Application

I interviewed at Spectrum

Interview

Applied on company website. Completed an assessment. Recruiter set up a phone interview. The time came and went and they never called. Sent a follow up email to which I received no response. I do not appreciate the disrespect and waste of my time. Interestingly, the job is no longer posted on their website. If the job was already filled, that should be an easy thing to communicate to candidates.

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Spectrum

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Spectrum

Interview

Easy hiring process I first had a call from recruiter then scheduled interview with hiring manager then was offered a position submitted background check and was sent to do drug test

Interview Questions
  • Why should we hire you, tell me about a time u felt with any customer things like that
    Answer Question
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Spectrum

Anonymous Employee

Accepted Offer
Neutral Experience
Average Interview
Application

I interviewed at Spectrum

Interview

Over the phone they ask questions via webcam , it’s simple be energetic enthusiastic be respectful ask questions. Overall, my interview experience with Spectrum Communication was comprehensive and challenging, reflecting the company’s commitment to hiring the best talent in the industry. The process allowed me to demonstrate my skills and passion for telecommunications, and I look forward to contributing to Spectrum’s continued succ

Interview Questions
  • Overall, my interview experience with Spectrum Communication was comprehensive and challenging, reflecting the company’s commitment to hiring the best talent in the industry. The process allowed me to demonstrate my skills and passion for telecommunications, and I look forward to contributing to Spectrum’s continued succ
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Spectrum

Anonymous Employee in Vancouver, WA

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 1 day. I interviewed at Spectrum (Vancouver, WA)

Interview

My interviewer was Susie! She was absolutely amazing and confident! I am always nervous during interviews. Susie made me feel like I already had the job! The recruiter and HR department were attentive and patient with all my questions. Onboarding makes all the difference and this experience has been stellar!

Interview Questions
  • Tell me about a time that you dealt with a difficult customer?
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Spectrum

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Spectrum

Interview

As long as you can show a proven track record in your own sales career, paired with the motivation to help others succeed, you should have no problem getting this role. Just need to make sure you have been in the ground work!

Interview Questions
  • How would you handle a rep that is failing to meet their sales goal month after month?
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Spectrum

Anonymous Interview Candidate in Blue Ash, OH

No Offer
Negative Experience
Average Interview
Application

I applied online. I interviewed at Spectrum (Blue Ash, OH) in Sep 2023

Interview

I received a call from a recruiter and had a 15-minute conversation. The conversation mostly revolved around my experience with employee investigations. That should have been my first red flag, that they would have so many. I was selected to move on to the next stage. She was pleasant and spent most of the time trying to scare and warn me about the rigors of the job. They went through 4 people in the last few years 3 of them couldn't take the workload. She stated that due to the number of employees, they should have more HR people but they don't, so basically they work everyone to death instead of hiring more people (my thoughts not theirs.) I was immediately scheduled for a final interview with another HR teammate and executives. This one seemed a little more disorganized as they were stumbling over each other on the questions. All three were very pleasant though. But again they spent about half the interview trying to scare me off. When I asked the generalist in the interview (who would have been my teammate) how she copes with all the stress they are describing, she responded "I just do." This was her first job out of college and was there for about 15 years or so. So it sounds like she doesn't know any better and thinks this is how it is. I did not want this job after this third interview but I didn't withdraw. I wanted to see if I would get an offer so I could leverage my other offers. I sent 3 follow-up emails to the recruiter handling my process and never received a response. After 2.5 weeks after my final interview with no updates, I found out I was no longer being considered from their portal. They were very disrespectful to let me find out like that and just shows how they treat their employees. If they are going to treat their candidates like this, it just goes to show how they treat their staff. I would think twice about Spectrum. They may pay decent and have good benefits but with them cycling through employees (who know better) like they do, it doesn't make for a positive future.

Interview Questions
  • Can you handle working late nights and taking after-hours calls?
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Spectrum

Anonymous Employee in Austin, TX

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Spectrum (Austin, TX) in Sep 2023

Interview

The interviewer was very thorough and personable. He gave me tons of industrial insight. Honestly we had a good time just talking. He was an African American guy, and so am I. I could feel a sense of brotherhood

Interview Questions
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Spectrum

Anonymous Employee in Akron, OH

Accepted Offer
Negative Experience
Average Interview
Application

I applied online. I interviewed at Spectrum (Akron, OH) in Sep 2023

Interview

Poor quality. Never asked what qualities I bring to the job, no Star questions. He only wanted to b hear about my experience in Thailand. Never asked about other jobs.

Interview Questions
  • Poor b quality Interview. He was only interested in my overseas expression and not how that job related to my new job at Spectrum.
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Spectrum

Anonymous Interview Candidate

No Offer
Positive Experience
Easy Interview
Application

I interviewed at Spectrum

Interview

Got an email for a phone interview. It was easy going. Simple questions that were easy to answer. I also had a nice representative call me and had a natural conversation with the representative

Interview Questions
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Spectrum

Anonymous Employee in Columbus, OH

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Spectrum (Columbus, OH)

Interview

My first interview was via zoom after doing that I had another interview on the phone that lasted 30 minutes. The interview went really well they hired me after my second interview the process wasn’t bad at all

Interview Questions
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Viewing 1 - 10 of 1,820 Interviews

Spectrum Interviews FAQs

Glassdoor users rated their interview experience at Spectrum as 63.3% positive with a difficulty rating score of 2.56 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Summer Intern and Recruiting Coordinator rated their interviews as the hardest, whereas interviews for Outbound Sales Representative and Phone Tech roles were rated as the easiest.

The hiring process at Spectrum takes an average of 19.08 days when considering 1,788 user submitted interviews across all job titles. Candidates applying for Software Engineer had the quickest hiring process (on average 1 day), whereas Network Engineer I roles had the slowest hiring process (on average 300 days).

Common stages of the interview process at Spectrum according to 1,788 Glassdoor interviews include:

Phone Interview: 19.39%

Drug Test: 15.78%

One on One Interview: 15.72%

Skills Test: 13.13%

Presentation: 9.75%

Group Panel Interview: 7.90%

Background Check: 6.92%

IQ Intelligence Test: 5.99%

Personality Test: 4.08%

Other: 1.35%

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Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

193.7K

Quality Assurance Associate

If employers are shopping cheap, should we just apply for roles that we're less qualified for?

1
0 Comments

Quality Assurance Associate

I had an interview late August, sent a thank you the same day, followed up when they said they would get back to me, and then again a week later and I got no response. I gave up and they just sent me an email saying the position was on hold and they hoped to have an update at the end of the week. I'd still like to see what they might offer me so what could I say in response?

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Management

Have you ever been asked by a recruiter to sign an nda before they can speak to you about a job they're recruiting you for? Mind you they reached out to me

1
1 Comment

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Spectrum Careers

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A wide range of ideas. A broad scope of solutions. Inspiring innovation and technology, Spectrum provides a full suite of advanced...More

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This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Company Updates

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Employee Story
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In roles such as Billing Operations, Mobile and Video Repair, our employees help customers make the most of our services.  For Raheem, Mobile Repair and Activation Representative, one of the most rewarding experiences is hearing the satisfaction in a customer’s voice when he resolves their issue. Hear more from Raheem below.  Join our team and get the skills you need to excel in a customer service role: https://jobs.spectrum.com/call-center?utm_campaign=october-23-social&utm_term=customer-service-week&utm_source=review-sites&utm_medium=social-post #WeAreSpectrum #JoinSpectrum #NationalCustomerServiceWeek 
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Employee Story
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Kat, Area Vice President, Eastern North Carolina, joined Spectrum in 2014. In less than 10 years, she has gone from a Service Technician to an Area Vice President and earned multiple degrees through our education assistance program – with a third underway. Today she leads more than 1,000 employees in the Eastern Carolina Region, who play an essential role in keeping our communities connected.    Next up on Kat’s agenda? Enjoying quality time with her wife and eventually growing her family with support from Spectrum’s adoption and parental leave benefits. #JoinSpectrum #WeAreSpectrum
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Kat Combined Ambition and Growth Opportunities to Build Her Career
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