Spectrum reviews

3.3

52% would recommend to a friend

(18,923 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They actually give great training, benefits are good, good base starting pay. I do feel like my manager is actually trying to support me

Cons

like all call center jobs, can get monotonous or stressful if customers are combative

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Health care benefits, Customers, 401k and other employees.

Cons

Constantly changing the narrative, micro managing, pushing hard on people with mobile and tablets, constant CPO’s and the month just started. Constantly feeling pressure and just not a good place to work in general. When you gain weight from stress and never feel like you’re doing good and you give it to our all and making your numbers it’s pretty block and soul crushing. Be aware as well when your supervisor is off you will be at the bottom for help with other supervisors. We’re helping the customers and spectrum and your supervisors are causing your company to lose money because they do not want the other team to do well or better then their team. It’s crazy.

Viewing 1 - 3 of 18,923 Reviews

Glassdoor has 20,004 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.