Spectrum Reviews

Updated Aug 4, 2020

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2.9
45%
Recommend to a Friend
42%
Approve of CEO
Spectrum CEO Thomas Rutledge
Thomas Rutledge
1,807 Ratings
Pros
  • "Good pay and benefits as well as free cable(in 620 reviews)

  • "Great benefits and pay with lots of vacation time(in 608 reviews)

Cons
  • "Finally out of the shadows of the merger (Time Warner Cable Media & Charter Media)(in 367 reviews)

  • "Upper management engaged in unnecessary power games to assert their authority (power) over other teams(in 198 reviews)

More Pros and Cons
  1. Featured Review
    COVID-19
    Helpful (1)

    "Charter is a great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Support Center 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spectrum full-time for more than 5 years

    Pros

    Pay is good. My management is great. I enjoy my job. Our CEO has been amazing to us during this pandemic.

    Cons

    I don't have any cons.

    Spectrum Response

    June 1, 2020HR Specialist

    Thank you for your review! We love hearing when everything comes together to create a positive employee experience.

  2. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spectrum full-time for more than a year

    Pros

    Pay, Commission, incentives, Work Environment, Culture

    Cons

    Customers, Technical difficulties, Management, Goals , mobile issues


  3. Helpful (158)

    "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spectrum full-time for more than a year

    Pros

    Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

    Cons

    Strict on dress code and professional appearance

  4. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spectrum full-time for more than a year

    Pros

    Great management and helpful co-workers

    Cons

    Nothing In my personal experience to complain about

  5. "Amazing work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spectrum full-time for more than 3 years

    Pros

    Loved the creativity and testing

    Cons

    Some managers didn't want to trust their teams.

    Continue reading
  6. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Sales Specialist 

    I worked at Spectrum full-time for more than 3 years

    Pros

    Great and healthy working environment

    Cons

    constant change of the commission structure

  7. "Working for Charter"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Small Business Technical Support Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spectrum full-time for more than a year

    Pros

    Education is pay for upfront starting at day 1

    Cons

    The processes for the employees are not always clear.

    Continue reading
  8. "Huge Opportunities for Growth"

    5.0
    Current Employee - Customer Service Representative 

    I have been working at Spectrum full-time

    Pros

    Great place to work if you are looking for a company that allows you to grow your career!

    Cons

    Might have to start with late hours

  9. "Highly Political, Cut Throat, and Dangerously Top Heavy"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Spectrum full-time for more than 5 years

    Pros

    - Contractors are compensated VERY well. - 401K matching improved via Prudential - Health Ins. (Blue Cross/Blue Sheild)

    Cons

    • Over a decade of documented national division relocations to CEO's envisioned "Center of Excellence" (Denver, CO). • Division instability resulting from relocation motivational incentives in the form of premature promotion of individual contributor roles. • Rampant loss of intellectual talent resulting from relocation ultimatums. • Extremely top heavy ratio of Leadership to non-management team personnel. • Nepotism trumps qualified candidates from opportunities to enter experienced roles. • Political "teams" commonly causing adverse impact to all parties.

    Continue reading
  10. "It's getting better"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Technician 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Spectrum full-time for more than 3 years

    Pros

    Pay is getting better, work outside, supervisors are great, benefits

    Cons

    On call, digging big holes to reach mainline cable, scorecard metrics are not fair

    Continue reading
Found 5985 reviews