Spectrum reviews

3.3

52% would recommend to a friend

(18,918 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They actually give great training, benefits are good, good base starting pay. I do feel like my manager is actually trying to support me

Cons

like all call center jobs, can get monotonous or stressful if customers are combative

1.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

there is no upside to working here, they reel you in with a decent base pay but get rid of you after their lack of training shows in your performance

Cons

working there is a huge con when you have management breathing down your neck micromanage you with every secon of a every day that they track you with their tablet.

Viewing 1 - 3 of 18,918 Reviews

Glassdoor has 19,999 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.