Spectrum reviews

3.3

52% would recommend to a friend

(18,919 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They actually give great training, benefits are good, good base starting pay. I do feel like my manager is actually trying to support me

Cons

like all call center jobs, can get monotonous or stressful if customers are combative

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

1.0
Jun 29, 2026

Free internet and cable, but metrics over customer care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free internet (depending on speed u need) and free cable service.

Cons

HORRIBLE! Only care about metrics! They do not care about cx at all! Even when you try to disconnect they want to sell you stuff!

Viewing 1 - 3 of 18,919 Reviews

Glassdoor has 20,000 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.