I applied through an employee referral. The process took 2 weeks. I interviewed at Sunglass Hut (Los Angeles, CA) in Nov 2012
Interview
I was referred by a mutual friend. I went in to meet the regional trainer and scheduled an interview. I had my one on one interview with the same trainer. I was then invited to a group interview with applicants for stores in the region. I had the opportunity to speak with the store manager to discuss why I was interested in the job and expectations of the employees, etc.
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
I applied through an employee referral. I interviewed at Sunglass Hut
Interview
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.