I applied in-person. The process took 1 week. I interviewed at The Cheesecake Factory (Arlington, VA) in Aug 2021
Interview
I was asked to interview in person at the corresponding location. The interview was easy and they were looking for someone who has experienced in restaurants or retail. They did not ask me for references.
Interview questions [1]
Question 1
How could I deescalate an angry customer who has waited longer than the time given.
I applied in-person. I interviewed at The Cheesecake Factory (Glendale, WI) in Mar 2026
Interview
You initially interview with an assistant manager or something. It is a rather easy interview but then they say they will get back to you about setting up a second interview and they never do. Felt like the were giving me the run-around. Not professional.
I interviewed at The Cheesecake Factory (Orland Park, IL)
Interview
Very easy interview process. I sat down with one of the shift managers and we went over job duties, my experience and availability. They mostly ask about reliability and availability.
I applied online. I interviewed at The Cheesecake Factory
Interview
3 interviews, first 2 pretty much just about availability, last one was more scenario questions such as what you would do if you noticed a guest wasn't having a good experience and how to better it. Also asked about past work history, specifically if you've worked in retail or fast food/a restaurant before
Interview questions [1]
Question 1
what you would do if you noticed a guest wasn't having a good experience and how to better it. Also asked about past work history, specifically if you've worked in retail or fast food/a restaurant before