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The Cheesecake Factory

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The Cheesecake Factory

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The Cheesecake Factory Reviews

Updated Sep 16, 2021

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Found 3,409 of over 3,466 reviews

3.7
71%
Recommend to a Friend
80%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
1,488 Ratings
Pros
  • "Great people, easy work, flexible schedule(in 164 reviews)

  • "good money if you’re willing to work(in 130 reviews)

  • Cons
  • "Long hours on your feet (as with any job in the industry)(in 202 reviews)

  • "Can’t work over time, lower priced menu(in 97 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      It was great overall

      Aug 4, 2021 - Hostess in Boulder, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good customers, chill job, wear what you want, pretty environment, a fun start off job

      Cons

      Staff could be frustrating to deal with, customers were lovely though. Some of the managers micromanaged

      Continue reading
      1 person found this review helpful
    2. 5.0
      Current Employee, more than 1 year

      Best in the Restaurant Industry

      Sep 16, 2021 - FOH Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and pay. Upward mobility and plenty of opportunity to move around the country.

      Cons

      Always busy. You need to be on your "A" game every day. Typical industry position working weekends/nights

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    3. 5.0
      Current Employee

      Great experience

      Sep 16, 2021 - Server in Gainesville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great culture store to store, internal promotions

      Cons

      long hours especially on weekends

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    4. 5.0
      Former Employee, more than 5 years

      Great place to work

      Sep 16, 2021 - Cashier in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers become family and everyone has been there for 5-10 years

      Cons

      It’s not an easy place to work.

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    5. 4.0
      Current Employee, more than 10 years

      Good Money

      Sep 15, 2021 - Server/Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, money is consistent, good food

      Cons

      Long work days when busy. Annoyingly short days when not busy.

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    6. 5.0
      Current Employee, less than 1 year

      Good food

      Sep 14, 2021 - Prep Cook in Annapolis, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Food is great and the people are nice

      Cons

      You have to watch what you eat and exercise

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    7. 5.0
      Current Employee

      Cheesecake hostess

      Sep 14, 2021 - Hostess in Glendale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers and managers there

      Cons

      It can get busy there at night

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    8. 4.0
      Former Employee

      CHEESECAKE FACTORY

      Sep 13, 2021 - Manager in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work atmosphere and workers

      Cons

      I was moved to 5 Jersey locations within 1 year...

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    9. 5.0
      Current Employee

      Good part time job

      Sep 12, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employee benefits and welcoming place

      Cons

      Long hours and sometimes trouble with managers

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    10. 4.0
      Former Employee, more than 1 year

      Nice steppingstone for those having a hard time receiving a job

      Sep 13, 2021 - Prep Cook/Dishwasher in Friendswood, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment, opportunity to grow, meals.

      Cons

      Hard work sometimes you may have to pull the weight if you’re not working as a team

      Continue reading
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    Viewing 1 - 10 of 3,409 Reviews

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