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      Toggl

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      PPC Specialist Interview

      Oct 24, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other PPC Specialist Interview Reviews for Toggl

      PPC Specialist Interview

      May 22, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Toggl

      Interview

      Because this is an online remote job and the process is done entirely online I believe this needs to be settled so that future applicants can understand the process. "The test is composed of multiple choice, single data entry and some open text questions. Everything except the open text questions are evaluated and scored automatically. That is the score you saw on your screen immediately after finishing the test. Open text questions are read by a real human for candidates who pass the minimum threshold set for this position." --- This was not my experience. The score was 48% and it was displayed the second the test was submitted. This is the e-mail answer I've received from someone at Toggl which shows the same score of 48% and it proves that there was no human re-evaluating my test after because the score stays exactly the same. Their decision was made solemnly based on the score. "Sorry, it seems that I misunderstood your question in the first email. Your score of 48% was below the 80% threshold set for this test. The goal of the test is to evaluate the basic job skills we require of this specific position. It is impossible to say, which position would be perfect for you (that is for you to decide), but I believe what Amy was saying is that you do have useful skills (your score was 48% after all not 0%) and that it is a question of finding a place where you can put them to the best use. "
      4
      Average interview

      Application

      I applied online. I interviewed at Toggl

      Interview

      An interesting, but a little disappointing experience with Toggl selection process. On the one hand, the whole process seems to be innovative enough, particularly because of this first phase of the online test. On the other hand, the implementation of this looks a bit awkward and rather superficial, the impression is as if they are not really that interested in finding the perfect match, but rather do it all just for the sake of doing it innovatively. I believe quite a few really good candidates didn't make it to the next stage. Isn't this a reason, that this is the 2nd time they are looking for the PPC expert within the last 6 months? :) (However, maybe they are not at all interested in a PPC specialist, but rather use these remote job boards as a smart marketing tool to spread the word about the Toggle tool? :) Would be interesting to hear from someone who was offered the position finally). Anyway, here is why I think that the online test is poorly structured and should be improved. You as a candidate are asked to answer 10 questions, 2 of them are open-end questions, and, according to their representative, are not taken into account calculating your score in the test. The threshold for passing is 80%, which might mean 6 correct answers. Two of 8 close-ended questions are very remotely related to the PPC skills - in one of them you have to choose several answers out of 4, related to remote work organization (e.g., do you think that all communication, including disputes, should be held in the chatroom, etc.). The second question invites you to check all the tools you consider yourself to be advanced in (e.g., Facebook, LinkedIn, Twitter etc). The math is simple - e.g., if their opinion on communication does not really coincide with yours, and besides they expect you to say you are advanced in more tools than you humbly choose, then - guess what - you have 2 wrong answers, and in this case even if you are a super PPC expert and answer the rest 6 questions correctly, you only get 75% of the score and are not allowed to the next stage. Isn't it weird, to choose the PPC expert relying that much on his own opinion regarding his expertise and the correct communication principles, which, in my humble opinion, can be comparatively easily taught to the right candidate?  The rest 6 questions, by the way, are also somewhat ambiguous. Two of them are about match types, which is also weird. You only have 6! PPC skills related questions to understand the candidates' expertise and you waste 2 of them on the more or less similar topic!  Then, another one is about the factors impacting the Quality Score, and here comes the ambiguity - on the one hand, we all know that official Google answer is that there are 3 factors, however, they say on their support page that other factors are also possible at the moment of auction and the greatest experts of the industry do have had publications regarding, for example, historical account performance (like Wordstream, for example ). If the author himself is a PPC expert, he should have come across these, as well. So, what exactly did the question mean - the official Google answer or other possible options as well? If this was a really important topic for you, you should update the question to avoid confusion, e. g., only ask about "according to Google", or "choose three" ", or remove the historic performance option, etc.  Then another one is a theoretical question about where in the AIDA funnel stages do Google Ads suit. Here it's not really clear, do you only mean search ads or display ads as well, which can dramatically impact the correct answer).   In general, the overall impression is that the questions were compiled by someone with very basic knowledge of PPC. Apart from this ambiguity, no questions about optimization, automation,  bidding strategies, ROI and CPA etc, etc. There are plenty of such tests available online, maybe you can improve something in yours as well. Afterwards, please give it to try to your friends / colleagues working in PPC to really make sure there's no confusion. Of course, only if you really need PPC experts and this is not just a cheap marketing trick.  P.S. Oh, and by the way, about the free T-shirts, which also is quite a nice idea. I participated once in another marketing-related test in Toggl. And, yeah, I got the t-shirt! However, I never ever heard of the company again, despite that "my score stood out from many others". Frankly speaking, I would really appreciate having a response from a human regarding my application, even if it's negative, otherwise, the feeling is again - the t-shirt sent, and as for the rest, nobody cares. Again, a good idea, not so good implementation. Well, if they have the same superficial attitude in other processes as well - maybe it is good for me, that I failed in the test :) 

      Interview questions [10]

      Question 1

      Where in the AIDA funnel do Google Ads fit?
      Answer question

      Question 2

      What factors might impact the Quality Score?
      Answer question

      Question 3

      Which keywords, used together with Broad Match modifiers, will be triggered by the following search terms?
      Answer question

      Question 4

      For which search terms the ad will still be shown if there is a phrase match negative XXX added?
      Answer question

      Question 5

      Calculate the average CPM using the data from the table.
      Answer question

      Question 6

      Choose the factors that might have caused the CPM to be higher than in other campaigns.
      Answer question

      Question 7

      Open-ended: What would you do to increase the landing page visits within the campaigns?
      Answer question

      Question 8

      Open-ended: Where would you start, assuming there were no paid search activities in Toggl?
      Answer question

      Question 9

      Choose the tools that you have experience with at an advanced level
      Answer question

      Question 10

      What describes the remote communication?
      Answer question
      1
      avatar
      Toggl response
      6y
      We appreciate you taking time to write such a thorough feedback. I assure you this job opening was not a marketing test. We were not able to find a candidate with good culture fit when we first hired for this position, so this is our second attempt to find a person we would like to work with. Since strong teamwork is one of our core values, we are very thorough in the hiring process and will rather take our time than risk a bad match. Thank you for the comments about the questions. We will review the test if we ever need to hire for this position again. We realize a test cann't fully represent the whole spectrum of skills and experience of candidates, but it is a much better screening tool than relying on resumes. In our experience, a skills test is much more honest and objective than the traditional resume/cover letter combination, which gives us no way to validate the claims make in those documents. After we review the test scores and open text answers, we invite the top candidates to interviews and test project work, so we can further see how it would be like to work together. You can read about our hiring process at toggl.com/jobs. Finally, I'm glad to hear you received the t-shirt :) We receive thousands of applications per month and unfortunately we aren't able to provide individual feedback to everyone, but we hope this small gift is a token of appreciation. Thanks again for your feedback!
      avatar
      Toggl response
      7y
      Thanks for taking time to write the review! I will try to outline the process more clearly for you and any future candidates. This is how our hiring works: 1. TEST: You take the skills test, which consists of multiple choice, single data entry and some open text questions. These questions cover the most basic skills and knowledge we expect from the candidates. Everything except the open text questions are evaluated and scored automatically. That is the 48% score you saw on your screen immediately after finishing the test. 2. INTERVIEW: We manually review all the tests with a score of 80% or more. We do not change the test scores based on this review, but we invite the top candidates to an interview with the hiring manager for the role. This interview sometimes also includes an additional short assignment. Due to the large volume of applicants, we are not able to review tests that do not pass the threshold. 3. TEST WEEK: Selected few candidates that pass the interview stage are invited to a 3-5 days long paid test week to work with us on real tasks. This is an opportunity for us and the candidate to see how it would be like to work together. 4. CEO INTERVIEW: After a successful test week, the last stage of the hiring process is an interview with our CEO.