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      Trek Bicycle

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      Ascend Support Technician Interview

      Apr 20, 2022
      Anonymous employee
      Waterloo, WI
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 8+ months. I interviewed at Trek Bicycle (Waterloo, WI)

      Interview

      The interview process is thorough and competitive. After a few screening interviews there is a large format interview where a candidate interviews back to back with a break in between. This process distills confidence that my coworkers are everything they say they are!

      Interview questions [1]

      Question 1

      Describe a difficult customer experience and how you over came it
      Answer question