Customer Service Representative applicants have rated the interview process at Turn5 with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 44.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Turn5 overall takes an average of 13 days.
Common stages of the interview process at Turn5 as a Customer Service Representative according to 6 Glassdoor interviews include:
One on one interview: 15%
Skills test: 15%
Drug test: 15%
Phone interview: 10%
Group panel interview: 10%
Background check: 10%
Presentation: 10%
Personality test: 10%
Other: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Turn5 (Erie, PA) in Feb 2022
Interview
HR Called me. The interview was a short and sweet. Simple questions. Ask if I personally had any car experience. Its not necessary but, VERY MUCH NEEDED. They also asked me what kind of call center experience I have had in the past including any other sales experience.
I applied online. The process took 2 days. I interviewed at Turn5 (Paoli, PA) in Aug 2025
Interview
Multi Step Interview with two separate people, simple. Nothing too "out of left field" Running PC specs was apart of the interview process and startup. The interviewers were nice as well. No complaints.
I applied online. The process took 2 weeks. I interviewed at Turn5 (Malvern, PA) in Feb 2018
Interview
I applied online for the job and received an email 2 days later to join a career fair at their Malvern, PA location in the evening 2:30pm-7pm. They have a link where you can choose the time best for you, I chose 2:30. I arrived at 2:15 and was given a small quiz on car parts and my availability. Their schedules runs from 10:30am-11pm. You work 4 ten hour days with a weekend day required. I was taken in for an interview at 3:00pm. After the interview, I took a test to see how fast I can type/WPM. Then was given another test to check how well I spell and check paragraphs to find the mistakes.