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      Turo

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      Customer Service Escalation Lead Interview

      Feb 1, 2017
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Turo (San Francisco, CA) in Feb 2017

      Interview

      I was interviewed by four Turo team members over a 2.5 hour time period. The process was seamless and everyone was approachable and had thought provoking, challenging questions. Each team member asked different questions, which kept it interesting, and I could tell Turo has a GREAT company culture/ morale level.

      Interview questions [1]

      Question 1

      What would you do if a client called NUMEROUS customer service members and they were upset because they keep getting tossed around and no one knew how to solve their issue?
      1 Answer
      6