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      Univar Solutions

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      Customer Service Representative Interview

      Sep 12, 2013
      Anonymous Interview Candidate
      Brooklyn, NY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Univar Solutions (Brooklyn, NY) in Jul 2013

      Interview

      Applied online and received an email the same night asking me to come in for an interview. I answered the email the next day and was very excited to meet the Customer Service Manager. When I arrived for the interview, the customer service manager was filling in for a short-staffed desk. I was asked to take a look around and did exactly that. After I had walked around the retail store numerous times, I decided to return to the check-out counter. The person interviewing me was still helping customers. I was asked to fill-out an application and sign a release to perform a background check. The interview took place right there at the service counter with other employees listening in and walking around. Very unprofessional. This should have been a sign of things to come. I had a very pleasant experience, despite the numerous distractions and unprofessional interview location. The CSM was very friendly and explained the hiring process. After we had a conversational-style interview, I was on my way, feeling very good about my performance. I followed up with an email and received a response within two hours that I would be meeting with the sales manager. The sales manager sent me an email around 10pm that same evening asking me to come in for the second interview. I arrived and proceeded with the interview, which was a little more private. It lasted all of 20 mins and he was sending nothing but positive vibes. He even explained that he would be in touch to schedule a skills test the following week. I followed up with an email the next day. No response, which was expected. A week later, I sent another email asking if I was still being considered for the position. No response. Another week later, I sent an email, this time to the CSM, basically asking if they had selected a candidate and if not I was still very interested in the position. Still no response. I found this extremely unprofessional and thought that after two interviews a "No thank you" would be in order. But not at Univar. They showed an overwhelming interest in me, until for an unknown reason, I never heard another word. In the end, I am pleased to not have been offered the job, because I would hate to see how they treat employees when they are signing your check. Just be ready for a VERY unprofessional interview process.

      Interview questions [2]

      Question 1

      Will you stay with Univar if hired?
      1 Answer

      Question 2

      After explaining that I had been laid off from my previous 4 jobs during the second interview, I was asked, "What makes me think you will stay here when you were with this company X amount of time and this one for X amount of time?"
      1 Answer
      1

      Other Customer Service Representative Interview Reviews for Univar Solutions

      Account Manager Interview

      Dec 2, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at Univar Solutions

      Interview

      call pour organiser un entretien call de 10mins avec la recruteuse call de 1h avec le manager Vous font passer des entretiens et vous cuisine pendant l'entretien mais ne sont pas capables de vous faire un retour par email ou téléphone alors que ça a été promis lors des échanges, vous ghooste tout simplement

      Interview questions [1]

      Question 1

      Presentation Pourquoi univras Questions basiques
      Answer question

      Account Manager Interview

      Apr 10, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Univar Solutions

      Interview

      Very slow, no feedback, no clear direction in role and progression. They offer very low salary too, and expect to always achieve targets. The person interviewing me was late, I received no apology for this.

      Interview questions [1]

      Question 1

      What was my post experience
      Answer question
      avatar
      Univar Solutions response
      6mo
      Thank you for taking the time to share your interview experience. We're sorry to hear that aspects of the process did not meet your expectations. Timeliness, clarity, and respectful communication are important to us, and we regret that this wasn’t fully reflected in your experience. Your feedback is valuable and will be shared with the appropriate teams to help us improve our candidate experience moving forward. We appreciate your interest in Univar Solutions and wish you the best in your career journey.

      Account Manager Interview

      Jan 29, 2025
      Anonymous Interview Candidate
      Burlington, ON
      No offer
      Positive experience
      Easy interview

      Application

      The process took 1 week. I interviewed at Univar Solutions (Burlington, ON) in Jan 2025

      Interview

      HR Interview, Tell me about yourself, have you worked outside sales, do you have any chemical distribution background, you usually get passed HR if you have industry background for whatever role you are applying.

      Interview questions [1]

      Question 1

      Tell me about yourself, what motivates you.
      Answer question
      avatar
      Univar Solutions response
      6mo
      Thank you for sharing your feedback about the interview process. We appreciate your insights on the questions asked and the importance of industry experience for certain roles. Our goal is to ensure a fair and thorough process that helps us match candidates with positions where they can succeed. Thank you again for taking the time to provide your perspective.