Glassdoor users rated their interview experience at Upbound as 11.1% positive with a difficulty rating score of 3.44 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Staff Software Engineer and Senior Software Engineer rated their interviews as the hardest, whereas interviews for Account Executive and Head of Marketing roles were rated as the easiest.
The hiring process at Upbound takes an average of 116 days when considering 9 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Senior Solution Engineer had the quickest hiring process (on average 14 days), whereas Head of Marketing roles had the slowest hiring process (on average 330 days).
I applied online. The process took 11 months. I interviewed at Upbound
Interview
Applied for an executive role and received no meaningful communication or status updates for nearly 11 months before eventually receiving a generic rejection email indicating the company had decided to move forward with other candidates “already in the pipeline.”
At the leadership level, recruiting processes are often interpreted as a direct reflection of how a company operates internally — how decisions are made, how priorities are managed, how teams communicate, and how accountable the organization is to timelines and follow-through. A nearly year-long delay to close the loop on a hiring decision signals significant operational inefficiency and disorganization.
I was actively interviewing elsewhere and certainly did not wait on this opportunity, but strong senior candidates also evaluate companies during the hiring process. In this case, the lack of responsiveness and extraordinarily slow decision-making created concerns about leadership alignment, execution speed, and internal processes overall.
No interviews ultimately took place, but the recruiting experience itself left a lasting impression — and not a positive one.
I applied through an employee referral. The process took 3 months. I interviewed at Upbound (San Francisco, CA) in Oct 2024
Interview
In additional to the recruiter screen, there were six additional interviews. One with the hiring manager, two with developers, one with product, one with the CEO and one with the CTO. The second developer interview included a live coding challenge that focused heavily on recursion over the JSONAPI.
Interview questions [1]
Question 1
Tell me about a time that you had to design (or augment) a system to meet some challenging technical constraints such as performance, resource utilization, or throughput, etc.
I applied online. I interviewed at Upbound (Chicago, IL) in Apr 2025
Interview
Was contacted by a recruiter for a 45 minute initial phone screen / zoom that went into a lot of detail about my background and was told she was talking to the CEO that day, and I'd have a yes/no on next steps within 24 hours. Well 3 weeks have gone by, and I've checked in with no reply. Ghosting candidates who spent 45 minutes with you is disrespectful and inexcusable.