First of all, you receive an invitation via email to complete a video interview, which is, in my opinion, pretty impersonal. But, if you get through to the next stage you get to speak to the manager, and, in my case, assistant manager or whoever that girl was that has been working there for 7 years. Before the interview you have to prepare a sales presentation of one of the 3 products (flying suit, hover car or robohelp - robot as a house assistant). They ask you loads of questions some of them which are tricky to answer as you are selling something that doesn't really exist. But, it is and can be fun making up things while improvising. After that, you get a customer issue scenario that you get 15 minutes to prepare for. That can be quite challenging as it's about an unhappy customer wanting to leave the company and of course you have to do everything you can to make them stay. Regardless of my experience in the same industry, I didn't get an offer and I can imagine why. They expect you to work EVERY weekend, as these are the busiest days. Now, I understand that and I am not afraid of hard work but for a company who claim "We're at our best when you are at yours" they could take better care of their employees. To my question if there's a chance for employees to work one day of the weekend and have another one off, they looked at me as if I was asking to get paid for not coming into work at all. You are also expected to come in 15 min early and leave 15 min late, and on Saturdays 30 min early (because of the morning briefings), which you don't get paid for. You care about your employees? Let them have the work / life balance. They don't pay that well that I would commit all of my time to them while putting my life on hold. So even if I had gotten an offer, I would not have accepted it.