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      Service Solutions Designer Interview

      Apr 26, 2017
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Vodafone (Bengaluru) in Jul 2015

      Interview

      It involved a scenario based test with the objective to launch a Product and questions revolving around Market Conceptualisation, Support Process, Regulatory considerations, Network diagram, etc. Was given an hour and 7 chart papers to prepare my answers and present it to the panel. Subsequent to that, situation based questions centred around customer experience, ability to respond in tricky scenarios, etc.

      Interview questions [1]

      Question 1

      Tell me a scenario where you were in a position to help a customer but could not help and Why.
      1 Answer