Volkswagen Financial Services Interview Questions | Glassdoor

Volkswagen Financial Services Interview Questions

Updated Mar 16, 2017
12 Interview Reviews

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  1.  

    Human Resources Industrial Placement Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Volkswagen Financial Services in January 2017.

    Interview

    Applied online from RateMyPlacement.co.uk. Got invited to a telephone interview. Had 1 and a half weeks to prepare from the time they contacted me about the offer. Interviewer was very friendly, and the whole interview lasted around 20-25 minutes. Was informed 3 weeks after that I had not been successful and was asked if I wanted feedback. I requested feedback, however, after a month or so I had not been contacted about it.

    Interview Questions

    • Tell me about yourself.
      What do you do at university?
      Tell me about your work experiences?
      What is your biggest achievement?
      What do you know about VWFS and why VWFS?
      How do you handle managing everything like extra-curricular activities and studies?
      Tell me about your course and what do you find difficult about your course.
      Why this particular role?
      What do you think is your biggest challenge about this role?  
      Answer Question

  2.  

    Business Fleet Placement Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 7 weeks. I interviewed at Volkswagen Financial Services in January 2017.

    Interview

    I first had to hand in my Curriculum along with a cover letter. As part of the first stage I also had to complete competency questions.
    Around 6 weeks later I received an email telling me that I had been successful and that I was invited to a phone interview. To my surprise, I could not book it in advance and had to book it for that same day.
    There was some sort of error and I was never called so I called back the following day to be told that it was a mistake on their behalf and that I would be doing the phone interview in a couple of hours.
    I was unsuccessful on this phone interview so I did not pass through to the assesment center which would have been the final stage of selection.

    Interview Questions

    • Name a time when you faced a challenge or difficulty and what did you do in response?   Answer Question

  3.  

    Customer Service Team Leader Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at Volkswagen Financial Services in November 2016.

    Interview

    I felt that i was being interrogated, they was more focused on the complaint process and what i knew as opposed to my leadership skills. It was tow people interviewing, i was made to feel uncomfortable and unwelcome.

    Interview Questions


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  5. Helpful (5)  

    Fleet Industrial Placement Interview

    Anonymous Interview Candidate in Milton Keynes, England (UK)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Volkswagen Financial Services (Milton Keynes, England (UK)) in February 2016.

    Interview

    Initial CV and cover letter application. This is followed by a finance background check. After that is cleared, you receive a telephone interview in which you are asked competency questions and you are to respond in a typical STAR approach. If successful, you are invited to an assessment day which is the final stage of the process. Prior to the assessment day, you are required to complete online numerical, verbal reasoning and personality testing which I found to be difficult. On the day, you have to complete a group activity, you have another set of competency based interviews and finally you present to a panel on the topic of why vwfs? and what you hope to bring to the role.

    Interview Questions

    • Describe a time when you had to deal with conflicting interests when making a decision   Answer Question
    • Describe a time when you were customer orientated   Answer Question
    • Describe a time when you worked in a team to achieve an end result and what did you learn from this   Answer Question

  6.  

    Human Resources Undergraduate Placement Interview

    Anonymous Interview Candidate in Milton Keynes, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Volkswagen Financial Services (Milton Keynes, England (UK)) in February 2016.

    Interview

    Firstly, they give you a guided tour around the company and the different areas of work. They then give a brief 10/15 minute presentation about the company and the rest of the day. You're then split into groups and given half an hour to go through a scenario and then present it.
    After that comes a one on one interview in one of 4 boxed rooms, and then you have another scenario to work one. You have about 40 minutes to prepare and then give an individual presentation to two assessors.
    Overall, a very long process. Started at 9am, finished around 4pm.

    Interview Questions

    • Describe a time you faced a problem and how you overcame it.   Answer Question

    Volkswagen Financial Services Response

    Apr 25, 2016 – Head of Resourcing

    Thank you for taking the time to add this information. However, I just wanted to make the point that you describe the process for Volkswagen Group, rather than for Volkswagen Financial Services. I ... More


  7.  

    Risk Placement Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Volkswagen Financial Services (London, England (UK)) in December 2015.

    Interview

    Application form (2 weeks), telephone interview (2 weeks) then assessment centre. The interviewer was a HR lady, very friendly and told me good afternoon twice during the morning interview. LOL. So relax, do your homework and you can do it. Make sure you prepare many good examples of your life stories which show different skills you have. I have found STAR analysis useful, you can google it and try this technique.

    Interview Questions

    • 1): describe your self?
      2): give me an example to show creative thinking?
      3): give me an example to show planning and organisation skills?  
      Answer Question

  8. Helpful (5)  

    IT Manager Interview

    Anonymous Interview Candidate in Milton Keynes, England (UK)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 4+ weeks. I interviewed at Volkswagen Financial Services (Milton Keynes, England (UK)) in May 2015.

    Interview

    Two panel interviews with senior stakeholders and HR. Mostly behavioral questions to assess fit. Was preceeded by online numerical and logic test as well as a behavioural test, thouh these were never discussed at the interview. Interveiws were friendly and I never felt under pressure.
    Location was hard to find as there was poor signage at the location.

    Interview Questions

    • Where do you want to be in 3 to five years time   1 Answer

  9.  

    Helpdesk Analyst Interview

    Anonymous Interview Candidate in Milton Keynes, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Volkswagen Financial Services (Milton Keynes, England (UK)) in July 2014.

    Interview

    Telephone for 10 minutes then interview face to face then another face to face interview should you pass the first face to face interview all this for a temporary position, what a joke!


  10.  

    Senior Accountant Interview

    Anonymous Employee in Beijing, Beijing (China)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Volkswagen Financial Services (Beijing, Beijing (China)) in May 2012.

    Interview

    CV screening: internal reference is a quick way or attend the German Job Fair, which is hosted annually in Beijing and Shanghai
    HR interview: typical behavioural interview, standard questions
    Manager interview: 2 people, typical behavioural interview with some questions being slightly too personal

    Negotiation

    Aim higher, go tough with the HR


  11.  

    Customer Support Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Volkswagen Financial Services in January 2010.

    Interview

    The interview was relatively relaxed and informal. They wanted to see if your personality would be a good fit for their environment. The interviewers were very friendly and receptive. It would be best to be honest as if you lie you may end up working in a job situation you yourself will not enjoy

    Interview Questions

    • A previous time you had to make a customer happy while maintain good business for your company   Answer Question

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