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      Digital Customer Service Representative Interview

      Apr 2, 2017
      Anonymous employee
      Germantown, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at WM (Germantown, WI) in Mar 2017

      Interview

      I completed a phone interview, grammar test and F2F interview the same week. Both the phone and F2F interviewers were extremely friendly and knowledgeable. Looking forward to working with an awesome group of people.

      Interview questions [2]

      Question 1

      Describe a time you had to resolve an escalated situation?
      Answer question

      Question 2

      Tell me about a time when you've had multiple tasks to complete and how you went about completing the tasks?
      Answer question