Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,269 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (46) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 582 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 370 reviews)); "Great people and company to work for" ((in 180 reviews)); "There is a great culture here." ((in 81 reviews)); "Good work/life balance provided there" ((in 72 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 268 reviews)); "Long hours and maybe weekends" ((in 143 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 66 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 50 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,013 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Feb 18, 2026

Best Career I have ever obtained

District fleet manager

Recommend

CEO approval

Business Outlook

Pros

Great support from upper and middle management. The training is top notch! You can go as far as you are willing to go as long as you have the initiative and drive to do so. People first culture and very safety oriented. Recommend anyone to put their name in the hat for employment opportunities.

Cons

None to speak of and I don't believe I will find any!

WM Response

4mo

This is so great to hear! Knowing you feel supported and recognize the strength of your leadership reassures us that our teams are in great hands and are set up for success. We appreciate you taking the time to share this - we're committed to keeping that momentum going and making this an even better place to work.

5.0

Jul 4, 2026

Great company with no negatives to mention

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great Company to work for.

Cons

Nothing negative to say about company.

WM Response

16h

Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.

5.0

Jul 4, 2026

Good work-life balance with quick onboarding process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and quick onboarding process

Cons

Nothing to be considered as negative as such.

WM Response

16h

We’re proud of the team we’ve built at WM and it's awesome to hear you are enjoying your time here. We are dedicated to building a workplace where everyone feels valued and inspired to do their best. Your feedback encourages us to keep moving in the right direction. We appreciate everything you bring to the team and look forward to continuing this journey together!

Viewing 1 - 3 of 4,013 Reviews

Jobs at WM

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

Driver Non-CDL Med (WMHS), RWCS

Mayaguez, PR

View job

Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

WM

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Best Career I have ever obtained

Great company with no negatives to mention

Good work-life balance with quick onboarding process

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