Customer Service Representative II applicants have rated the interview process at WPS Health Solutions with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative II roles take an average of 13 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at WPS Health Solutions overall takes an average of 17 days.
Common stages of the interview process at WPS Health Solutions as a Customer Service Representative II according to 3 Glassdoor interviews include:
IQ intelligence test: 15%
Phone interview: 15%
Presentation: 15%
Background check: 8%
Group panel interview: 8%
Drug test: 8%
Other: 8%
Personality test: 8%
One on one interview: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at WPS Health Solutions (Chicago, IL) in Jul 2021
Interview
The interview process was simple , clear and to the point.! Everything went as expected. Recruiter was friendly and professional. I was very pleased with the entire process, nothing was left to the imagination. Everything was communicated very well.
Interview questions [1]
Question 1
If I had experience with dual monitors, and any experience in claims and benefits.
I applied online. The process took 3 weeks. I interviewed at WPS Health Solutions in Aug 2022
Interview
I went through about 3 interviews via phone call. The questions they asked were pretty straight forward. They also would offer to re-word it differently if I was not fully understanding the question. Interview did not last more than 30 minutes.
I applied online. The process took 4 days. I interviewed at WPS Health Solutions (Pensacola, FL) in Dec 2021
Interview
Detailed without being intimidating. Instructive, very friendly, and ultimately quick. I had three interviews beginning with the Recruiter, then what I can only describe as a pre-screener who advised you about the process in better detail, and finally with the hiring team.