WSECU Interview Questions | Glassdoor

WSECU Interview Questions

Interviews at WSECU

9 Interview Reviews

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  1. Helpful (1)  

    Consultant Interview

    Anonymous Employee in Olympia, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at WSECU (Olympia, WA) in April 2017.

    Interview

    Very easy going. They made me feel comfortable enough to properly interview, rather than feeling intimidated. I really enjoyed conversing with the 2 interviewers and getting an idea of the environment that I will be in. They asked all the average questions and then some, but they were personable at the same time.

    Interview Questions

    • What type of community involvement do you participate in?   1 Answer

  2. Helpful (3)  

    Call Center Interview

    Anonymous Employee in Olympia, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at WSECU (Olympia, WA) in February 2017.

    Interview

    I was emailed a assessment. Three parts. How to navigate computer environment. Timed math/pattern recognition test and a personality test. Was then called in for interview and another series of assessments.

    Interview Questions

    • Asked questions about what community means to me, what customer service means, why I was interested in working for WSECU. Two role playing questions.A time you went above and beyond. A time you dealt with difficult guest.   Answer Question
  3.  

    Loan Officer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at WSECU in February 2017.

    Interview

    I applied for a job that was far away because I was going to move and I wanted to have a good job lined up. I had read a lot of positive reviews on Glassdoor, and I have had positive working experience with credit unions before, so I applied to WSECU. A couple of days later, a rep called to set up a phone interview. This was nice, since a lot of companies won't interview or hire long distance. The phone interview was with two people. They called a few minutes late, but it happens. It was pretty basic behavioral and experience interview questions. It went fine. Neither spectacularly good or spectacularly awful. They say in the interview that they want to find someone by the end of February, so when I don't hear back for a couple of weeks, I figure they went in a different direction. Then an HR person calls me unusually late (like 7PM) and tells me that I'm one of the finalists for the job, so could I go online again and give them permission to check my references and would I be available to start the first week of March. I go on, and I do everything she tells me. I give three professional and three personal references on Friday. The next Wednesday afternoon, I get another job offer. So before I turn it down, I think I should call up the good people of WSECU to make sure I'm still in the running. It's been three business days, which in my experience is about how long a background check takes. I think they might be almost done. No one answers, so I leave a message just asking about my status. That night, I get contacted by a several of the references I gave, letting me know that WSECU called them and they said nice things. They even called the last person I listed, which leads me to believe that they called everyone I listed. So I figure I'll hear back the next day one way or the other. No such luck. They still haven't called me back. In my experience in customer service, you would never not return a phone call by the end of the next business day, at the very latest. Maybe they don't think potential hires deserve such consideration, which is odd, but I don't know their culture so I'm not one to judge. I do know that the beginning of March is less than a week away and I live across the country, so they either have no respect for my time and how long it takes to move across the country, or they don't think they should have to tell people that were "finalists" for a position that they didn't get it and they should look elsewhere (which also indicates a lack of respect). I might be an anomaly, because I know people slip through the cracks, and it seems like most people like working here, but I personally had a confusing and unsatisfying experience.

    Interview Questions

    WSECU Response

    Mar 2, 2017 – PCS Assistant Manager

    We appreciate your feedback regarding your experience for the Loan Officer position. Once we’ve selected finalists, we get permission to run the background and credit check and to contact... More


  4.  

    Manager Interview

    Anonymous Employee in Olympia, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at WSECU (Olympia, WA) in March 2013.

    Interview

    Phone interview, then a three person panel and a final three person panel. I felt like they omitted some key parts of the job that obviously I found out later that would have made a difference of me taking the job.

    Interview Questions


  5.  

    Member Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at WSECU in December 2017.

    Interview

    First interview is a phone interview with the recruiter. They asked some basic questions about experience. Next was an in person interview with the hiring manager. I found this process very relaxed and easy going. Basic interview questions.

    Interview Questions

    • Tell us about a time you did not agree with feedback about your performance and how did you handle it?   Answer Question

  6. Helpful (2)  

    Member Consultant Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took a week. I interviewed at WSECU.

    Interview

    roll play

    Interview Questions

    • pretty typical interview if you have banking experiences   1 Answer

  7. Helpful (1)  

    Mc Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at WSECU.

    Interview

    Phone interview with someone from the HR department, then did a face to face interview with the hiring manger/managers. No second interview was conducted for job. They asked about experience, times I went above and beyond for members and how I would deal with a difficult co worker

  8.  

    Digital Testing Specialist Interview

    Anonymous Employee in Olympia, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at WSECU (Olympia, WA) in April 2018.

    Interview

    I had a phone interview with a brief discussion of my experience, what they were looking for and timeline. I then had an in-person interview, with reference and background check a few days later

    Interview Questions

    • What is your understanding of the position?   Answer Question
    • With the eight hours of volunteer opportunity, where do you see yourself volunteering?   Answer Question
    • Tell us about a time that you had a failure and how you overcame it.   Answer Question

  9.  

    No Offer
    Negative Experience

    Interview

    Applied for this position and received a response that my application was received. After that, however, I never received a call for an interview, a "thanks for your interest, but..." response, or even so much as a terse rejection letter/email. My application was submitted and then nearly two months later, the position was re-advertised on both their website and Indeed. It was then closed a few weeks after that. No indication that I was or was not being considered for the position....nothing. Highly unprofessional and extremely discourteous. Such actions reflect poorly on WSECU and its HR. If this is how dismissive and indifferent they are toward people interested in working for them, I have to wonder how they actually treat employees, or even members.

    WSECU Response

    Jul 2, 2018 – Recruiting & Social Media

    Thank you for taking the time to share your application experience with us. We’re so sorry we didn’t meet your expectations. This is definitely not the kind of experience we strive to create for our... More


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