I applied online. I interviewed at Waitrose (London, England) in Dec 2016
Interview
I got invited in for an interview after applying l on the Waitrose / John Lewis website. It was described as a group interview but it ended up being 1:1 because no-one else turned up. The manager who interviewed me was friendly and helped put me at ease. The interview lasted about half an hour.
Interview questions [1]
Question 1
Tell me about a time you have asked for feedback and how did you change the way you work as a result of this feedback?
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?
