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Waitrose

Engaged Employer

Waitrose

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Waitrose Reviews

Updated Jul 6, 2022

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Found 5,168 of over 5,362 reviews

4.0
78%
Recommend to a Friend
66%
Approve of CEO
Waitrose Chairman Sharon White
Sharon White
590 Ratings

Top Review Highlights by Sentiment

Pros
  • "Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal.(in 610 reviews)
  • "Good benefits and flexible with hours(in 368 reviews)
  • "The staff were friendly and welcoming(in 250 reviews)
  • "Generally the people you work with are nice and the customers are nice.(in 238 reviews)
  • "Discount and bonus was good (although I don't think they even offer the latter anymore)(in 226 reviews)
Cons
  • "poor management and very cold(in 319 reviews)
  • "There were too many managers and a lot of them were incompetent.(in 286 reviews)
  • "can be long hours and push you to work more(in 181 reviews)
  • "Hard to get holidays off and managers will allocate the time off for you which you can't change.(in 73 reviews)
  • "Holidays are inflexible and staff can be gossipy(in 46 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Gender

This rating reflects the overall rating of Waitrose and is not affected by filters.

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  1. 5.0
    Former Employee

    Friendly Team

    Jan 4, 2022 - Retail Till Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly helpful team and good management

    Cons

    Not much room for progression within a short time frame

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Customer Service Assistant

    May 15, 2022 - Customer Service Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, easygoing management, benefits

    Cons

    it was poorly managed at times

    Be the first to find this review helpful