I applied online. The process took 2 weeks. I interviewed at Waitrose (Rickmansworth, England) in Jan 2019
Interview
it was pretty tough... individual interview asking normal questions about customer facing etc... and some knowledge of what Waitrose does and the partnership set up was expected... there was also an online questionnaire before that to do but that was pretty simple... you don't need to prep for it.. and there was a group exercise that was pretty tough I thought... you were given a number of tricky scenarios to think about and then in pairs or small groups present your answers. Was mainly about priorities but some of it was about how you might display special offers in the shop etc... considering all I was going for was a shelf filler it was pretty difficult. But you can't really prepare for it - you just have to make sure you speak up with some helpful responses.
Interview questions [1]
Question 1
How do you deal with difficult customers who are very demanding and whilst you have been given instructions to do other work... several variations on this.
I applied online. The process took 2 weeks. I interviewed at Waitrose (London, England) in Oct 2025
Interview
Simple one on one, answered 3 questions and then basic interview stuff, right to work and pay explained. Took only about 25 minutes, and got a email with a job offer an hour later.
First a brief phone call to discuss my availability for shifts and when I would want to work. After that I had an online assessment which was computer based and answers you had to click and choose out of the multiple choice. After that i then in interview. Heard back with a week after that.
It was actually straightforward and easy, there weren’t many difficult questions just the basic easy ones were asked. Then the interviewer explained about the company’s policies and fundamentals to me.
Interview questions [1]
Question 1
Tell me a time when you and your colleagues disagreed over something and how did you work through it?
