I applied online. The process took 1 week. I interviewed at Waitrose (London, England) in Jun 2020
Interview
Quite an easy interview process. Started off as a group interview then individual interviews. Manager asked me questions regarding my experiences in retail, whether I'd leave my current job if I were to be offered a role
Interview questions [1]
Question 1
Would you leave your current role if you were to be offered a role here
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?
