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      Woolworths Group

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      Customer Service Assistant Interview

      Aug 18, 2017
      Anonymous Interview Candidate
      Perth, Western Australia
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Woolworths Group (Perth, Western Australia) in Aug 2017

      Interview

      They were hiring at short notice so it was really speedy. Met manager, asked about my studies and future plan, confirmed availability, spoke briefly about the job. Asked the proper interview Qs (below), the asked me to rate myself on various aspects (how customer-centric are you, how good are you at managing people, how strategic are you in decision making, how self-aware are you).

      Interview questions [4]

      Question 1

      What is good service?
      Answer question

      Question 2

      Why do you want to work at Woolworths?
      Answer question

      Question 3

      What would you do if a customer was shouting at you because you had run out of a product?
      Answer question

      Question 4

      What would you do if you were cleaning a spill and a customer asked you to take them to a product in another aisle?
      Answer question

      Other Customer Service Assistant Interview Reviews for Woolworths Group

      Customer Service Assistant Interview

      Sep 1, 2021
      Anonymous Interview Candidate
      Melbourne
      No offer
      Positive experience
      Easy interview

      Application

      The process took 1+ week. I interviewed at Woolworths Group (Melbourne) in Jul 2021

      Interview

      I applied in July through WowCareers and was given a link to a video interview. The interview went fine. Checked the dashboard and it said that I was unsuccessful. I later got an email from them, saying the same.

      Interview questions [3]

      Question 1

      1) Describe a teamwork experience.
      Answer question

      Question 2

      2) Tell us about yourself.
      Answer question

      Question 3

      3) Why do you want to work here?
      Answer question

      Customer Service Assistant Interview

      Nov 10, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Woolworths Group

      Interview

      Applied online. Within a few days got told I had and interview online. Had to complete 5 questions where you had 30 seconds to read the question and 1-2 minutes to answer

      Interview questions [1]

      Question 1

      Why do you want to work for Woolworths
      1 Answer

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