Very relaxed and casual. Lots of details are provided in the phone interview and recruiter was easy to talk to. Feel free to ask about benefits and hours but the schedule is usually 2nd shift working most weeknds
I applied online. I interviewed at Xfinity (Philadelphia, PA) in Apr 2025
Interview
Very friendly they asked about where I see myself in the next five years as well as my idea schedule to work. They also asked what did I know about Xfinity marketing and products.
I applied online. The process took 4 weeks. I interviewed at Xfinity (Atlanta, GA) in Nov 2023
Interview
Interview was "typical" CSR the interviewer was well versed in the position answered questions fairly and honest. The only reason I accepted another position was due to location and preferred schedule.
Interview questions [1]
Question 1
How do you handle stress or high-pressure situations, especially when dealing with customer inquiries or complaints?
