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      Customer Experience Specialist Interview

      Oct 17, 2025
      Anonymous employee
      Brighton, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at iCrossing (Brighton, England) in May 2024

      Interview

      Had a thirty-minute conversation with the director. HR then followed up with a case study which I completed afterward. This was then presented and concluded the process with a final interview to assess qualifications, communication, and problem-solving skills

      Interview questions [1]

      Question 1

      Experience leading a experience project
      Answer question