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      nFocus Solutions

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      Client Support Specialist Interview

      Aug 9, 2019
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at nFocus Solutions (Phoenix, AZ) in Apr 2017

      Interview

      First had a phone interview with HR Manager. I then had an in-person interview with the CEO, Client Support Manager and a Client Support Specialist. Probably the best interview process I've had in my career. I always knew next steps and the in-person interview was not intimidating and felt very comfortable.

      Interview questions [2]

      Question 1

      Describe your level of experience troubleshooting technical issues.
      Answer question

      Question 2

      Tell me about a time you helped turn around an escalated client.
      Answer question