Assistant Store Manager Job Description

What is an Assistant Store Manager?

Assistant store managers help oversee the day-to-day operations within a physical store. This role requires direct management of store Associate's as well as regular communication with customers. Assistant store managers may also be responsible for procuring items, interviewing and hiring new staff, and opening and closing store locations. Some travel may be necessary, depending on the size of the organization. Workers may advance into this position after proven experience working for an employer as an associate, or with proven management experience for other employers.

A high school diploma or equivalent (such as a G.E.D.) may be preferred for this position. Depending on the industry serviced by the company, an Associate's or Bachelor's degree may be preferred. Additional certificates, licenses or registrations may be necessary, depending on the industry. Assistant store managers should have strong communication, leadership and interpersonal skills.

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Assistant Store Manager Job Description Template

Job Overview

Here at XYZ Inc., we are the leading company in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Assistant Store Manager to help us keep growing. If you're dedicated and ambitious, XYZ Inc. is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities for Assistant Store Manager

  • Manage day-to-day operations of physical store location
  • Oversee and supervise Associate's and other store staff to ensure adherence to company policies
  • Assist with procurement of necessary items, including restocking needs
  • Provide regular assistance to customers and provide troubleshooting expertise as needed
  • Answer phone calls and respond to store-related emails and other communications
  • Ensure physical location is properly maintained, including hiring and managing custodial staff
  • Take ownership of store sales goals and provide expertise to help meet sales goals
  • Collaborate with management to create and implement sales projects

Qualifications for Assistant Store Manager

  • A Bachelor's degree or higher may be preferred, depending on industry
  • Additional licenses or certificates may be necessary, depending on industry
  • 1-3 years of proven and successful experience as a sales associate
  • Previous experience in leadership or management roles
  • Proven knowledge and expertise with the industry or products solid by the company
  • Strong leadership skills with an ability to connect positively with Associate's in a professional manner
  • Detail-oriented and focused on results, including a desire to ensure sales goals are either met or exceeded
  • Working knowledge of industry or company-specific point-of-sale systems
  • Basic skills with common computer software, including Microsoft Office Suite tools

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes.