Computer Technician Job Description Template
Job Overview
Here at XYZ Inc., we are the leading company in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Computer Technician to help us keep growing. If you're dedicated and ambitious, XYZ Inc. is an excellent place to grow your career. Don't hesitate to apply.
Responsibilities for Computer Technician
- Set up and configure computers and peripheral equipment such as printers, scanners, etc
- Perform audits and tests on computer systems, networks and hardware to ensure it is functioning properly
- Respond to support requests and assist in troubleshooting any problems that arise
- Attempt to replicate reported technical problems and look for solutions
- Ensure all software and hardware is up-to-date and install updates as required
- Perform routine preventative maintenance to avoid system outages and failures
- Maintain computer network, system and hardware documentation for colleagues to reference
- Train colleagues on how to effectively use computer systems and components
Qualifications for Computer Technician
- Certificate or associate's degree in a relevant field is an asset
- 1+ years experience in a technical support or customer service role are desired
- Exemplify strong attention to detail
- Ability to understand and brainstorm creative solutions to complex problems is essential
- Must have strong time management skills and work productively with minimal supervision
- Familiarity and understanding of the functions of basic computer hardware and software
- Strong written and verbal communication skills and a collaborative attitude are a must
- Ability to explain technical problems in layman's terms
- Must have sound analytical thinking skills and attention to detail
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