Medical Office Assistant Job Description

What is a Medical Office Assistant?

A medical office assistant is responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office assistants manage both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing. Additionally, medical office assistants are expected to handle sensitive information confidentially. Medical office assistants generally work in private offices and health care facilities.

A high school diploma along with 2 years administrative experience is required for a medical office assistant role. Additionally, medical office experience is a plus. Successful medical office assistants possess strong organizational skills and are excellent at time management.

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Medical Office Assistant Job Description Template

Job Overview

Come work at Example Co., a leading firm in our industry in the metro area. We're pleased to have a 4.0 Glassdoor rating. We are looking to hire an experienced Medical Office Assistant to help us keep growing. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Apply today!

Responsibilities for Medical Office Assistant

  • Interview patients for case histories prior to appointments
  • Schedule and coordinate appointments
  • Assist patients with initial paperwork
  • Accurately update and maintain patients� health records
  • Verify insurance coverage and assist the billing department with processing claims
  • Communicate test results to patients when directed by physicians or nursing professionals
  • Assist patients with re-scheduling appointments and other scheduling issues
  • Inform patients of credit card declines and other billing issues

Qualifications for Medical Office Assistant

  • Professional and courteous disposition
  • Medical office experience a plus
  • 2+ years� administrative experience
  • Excellent communication and time management skills
  • Familiarity with medical and insurance legislation
  • Excellent attention to detail
  • Proficiency of healthcare operations
  • Great organizational and multitasking skills
  • Customer-oriented communication skills

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes.

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