Medical Receptionist Job Description

What is a Medical Receptionist?

A medical receptionist works at the front desk of a medical office providing assistance to patients and visitors. A medical receptionist is responsible for maintaining the organization of a medical office, and ensuring that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, medical receptionists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Medical receptionists typically work in clinics and private medical offices.

A high school diploma or equivalent along with 1 year of experience in medical assisting or administration is required for medical receptionists positions. Successful medical receptionists possess strong multi tasking abilities with excellent communication and problem-solving skills.

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Medical Receptionist Job Description Template

Job Overview

Come work at Example Co., a leading firm in our industry in the metro area. We're pleased to have a 4.0 Glassdoor rating. We are looking to hire an experienced Medical Receptionist to help us keep growing. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Apply today!

Responsibilities for Medical Receptionist

  • Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office
  • Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients
  • Issue specimen collection containers to patients as needed
  • Answer patient questions and provide assistance and directions when necessary
  • Preparing superbills and specimen labels for next day�s patients
  • Track all phone calls that arrive using our general office number
  • Utilize our medical office software to schedule new and follow-up appointments for our patients
  • Respond to emails that arrive using the general office email address

Qualifications for Medical Receptionist

  • 1+ years of experience working as an administrative assistant or in a relevant role
  • Friendly and compassionate disposition
  • Knowledge of ICD-9 and CPT billing codes a plus
  • Strong organizational skills
  • Excellent organizational and time management skills
  • Strong verbal and written communication skills
  • Ability to work independently or as part of a team
  • Excellent interpersonal communication skills
  • Dedication to maintaining confidentiality of all patient records

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes.

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