Valet Job Description

What is a Valet?

A valet is a position located in many full-service hotels and other high-end establishments. A valet greets guests upon their arrival and provides customer service by parking and retrieving their vehicle. Many employees who hold the job title of valet began in customer-focused roles such as front desk clerks or restaurant waiters. Additionally, a valet ensures the parking area is clean and safe. They welcome questions from guests and recommend local places to visit and top attractions.

A valet is considered an entry-level position. However, a valid driver license and spotless driving record are required. Accountability and personal integrity are important as a valet, due to the availability of customer's private and sensitive information. Interpersonal skills and attention to detail are common attributes held by valets who complete the role exceptionally.

Valet Job Description Template

Job Overview

Example Co. is one of the leading companies in our field in the area. We're proud of our 3.6 rating on Glassdoor from our employees. We are hiring a talented Valet professional to join our team. If you're excited to be part of a winning team, Example Co. is a great place to grow your career. You'll be glad you applied to Example Co.

Responsibilities for Valet

  • Greet and welcome guest to the establishment and offer professional valet services
  • Accommodate guests by opening doors and assisting with luggage or other heavy items
  • Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot
  • Answer guests' questions regarding local attractions, hotel amenities and other available services
  • Collect and accurately label keys belonging to guests to ensure their proper return
  • Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws
  • Operate vehicles safely and responsibility
  • Organize and file paperwork regarding guests' vehicles and daily transactions

Qualifications for Valet

  • Proven safe driver and clean driving records is essential
  • Valid personal car insurance is required
  • Ability to communicate professionally
  • Customer service experience and friendly demeanor
  • Ability to work in a standing position for hours at a time
  • Accountability and personal integrity are essential as the nature of the position allows access to a client's personal and private information
  • Ability to multitask and tend to several customers at once
  • Experience driving vehicles with both manual and automatic transmission
  • Organizational skills are necessary to quickly recall the location of vehicles and their appropriate keys

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