Gritter Francona is seeking an IT Asset Management Research & Data Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will provide data analysis, reporting, dashboarding, and performance measurement support for an enterprise ITAM effort focused on improving asset accountability, lifecycle visibility, data quality, compliance, and operational decision-making.

The Research & Data Analyst will analyze ITAM-related data across hardware asset management and software asset management workstreams, develop reports and visualizations, identify trends and anomalies, and support data-driven recommendations for program leadership. The ideal candidate is a strong data analyst who can work with large or complex datasets, translate data into clear insights, and produce accurate, client-ready reporting products.

Responsibilities

• Analyze ITAM data related to hardware assets, software assets, inventory accuracy, software license compliance, asset utilization, refresh cycles, lifecycle cost, and data quality.
• Develop dashboards, reports, visualizations, and recurring data products to support program performance monitoring and leadership decision-making.
• Collect, clean, validate, reconcile, and interpret data from ITAM tools, CMDBs, ServiceNow reporting, asset repositories, spreadsheets, and other program data sources.
• Identify trends, gaps, anomalies, inconsistencies, and improvement opportunities within ITAM datasets and reporting processes.
• Support development and tracking of ITAM performance metrics, key performance indicators, compliance measures, and operational reporting requirements.
• Prepare clear summaries, charts, tables, data narratives, and briefing materials that communicate findings to technical and non-technical stakeholders.
• Support strategic planning, process optimization, governance, compliance, and audit readiness activities through quantitative analysis and data-driven insights.
• Assist with data calls, ad hoc analyses, oversight inquiries, and leadership requests related to ITAM performance, asset visibility, software compliance, or operational readiness.
• Work with program managers, analysts, subject matter experts, and government stakeholders to define data requirements, validate assumptions, and refine reporting outputs.
• Maintain organized data files, reporting documentation, assumptions, methodologies, and quality control procedures to support repeatable analysis and traceability.
• Recommend opportunities to improve ITAM reporting, data governance, dashboard design, and data quality management.

• Bachelor’s degree.
• Minimum of 6 years of relevant experience.
• Experience performing data analysis, reporting, dashboard development, or performance measurement for IT, operations, business, or management consulting programs.
• Experience collecting, cleaning, validating, reconciling, and analyzing structured data from multiple sources.
• Experience developing reports, dashboards, data visualizations, charts, tables, and written summaries for client or leadership audiences.
• Strong analytical skills with the ability to identify trends, issues, outliers, data quality concerns, and actionable insights.
• Strong written and verbal communication skills, including the ability to explain data findings clearly to technical and non-technical stakeholders.
• Proficiency with Microsoft Excel and Power BI.
• Experience with SQL, Tableau, Python or R, ServiceNow reporting, CMDBs, and asset repositories.
• U.S. citizenship required.

Preferred Qualifications

• Experience supporting Department of Veterans Affairs or other federal civilian agency programs.
• Experience supporting IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, enterprise IT operations, or IT modernization programs.
• Experience analyzing ITAM metrics such as asset utilization, inventory accuracy, software license compliance, refresh cycle optimization, lifecycle cost, and data quality.
• Experience supporting audit readiness, compliance reviews, data calls, GAO, OIG, Congressional, or other oversight-related responses.
• Familiarity with ITAM data sources, asset lifecycle processes, CMDB concepts, software license reporting, or hardware inventory reconciliation.
• Experience developing executive-level dashboards, recurring status reports, performance scorecards, or operational reporting packages.
• Experience documenting data assumptions, methodologies, quality checks, and reporting procedures.
• Experience working in remote delivery environments with geographically dispersed teams.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development