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SendBird Snapshot
SendBird is here to help businesses harness the benefits of messaging by digitizing human interactions to increase user engagement and to grow the business.
Messaging is now a new pathway for digitizing human interactions. Business messaging tools will lower the hurdle for conversational service works, and the technology will help us put more focus on creative problem solving to be done by humans, with AI taking care of well-defined, repetitive, and monotonous work.
Messaging is now a new pathway for digitizing human interactions. Business messaging tools will lower the hurdle for conversational service works, and the technology will help us put more focus on creative problem solving to be done by humans, with AI taking care of well-defined, repetitive, and monotonous work.
COMPANY AT A GLANCE
Founded in 2015, Sendbird is the leading consumer engagement platform trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Headspace, and Hinge . We allow any app (or Website) to quickly and easily embed rich real-time chat, voice, and video experiences into their app to help engage users in conversations and enable additional actions through those conversations. This could be connecting drivers and consumers in a timely fashion to reduce cancellations for a delivery app, helping buyers get their questions answered from sellers to increase transactions in a digital marketplace, or increasing engagement between users in an online community.
The platform has over 100M MAUs from 150+ countries operating in industries ranging from marketplaces, ride sharing and online communities to gaming, live video streaming and healthcare.
The company is headquartered in San Mateo, CA with additional offices in; Denver, NYC, Seoul, London, Singapore and Bengaluru and has raised over $120M from leading investors, including: ICONIQ Capital, Shasta Ventures, August Capital, Y Combinator, Tiger Global Management, Meritech Capital and FundersClub.
To learn more, visit the company website: www.sendbird.com.
THE PROBLEM
Over 5 billion people now use a messaging app on a monthly basis. A conversation is at the heart of how people interact and get stuff done online, from making a purchase on a marketplace, to seeing a doctor in a virtual visit, to interacting with other fans while watching a concert livestream. And with Covid, this has accelerated over the last year. Historically, apps looking to embed rich real-time conversational features inside of their app had to develop it themselves, which is an expensive and risky proposition, or lose engagement to apps like WhatsApp, Slack, Discord, and iMessage.
THE SOLUTION
Sendbird allows any app to easily embed rich real time interactions across chat, voice and video, with a few lines of code and then scale those capabilities to tens of millions of users. Sendbird’s feature rich platform gives product managers fast time to market and parity with leading consumer messaging apps like WhatsApp on day one, while giving engineering leaders peace of mind and the ability to deploy developers to more critical capabilities core to the company’s business.
From connecting doctors and patients in virtual clinics, to helping fans celebrate together in digital stadiums, to enabling sellers to negotiate with buyers across the world in digital bazaars, SendBird’s chat, voice, and video platform helps businesses turn conversations between users into better business outcomes like increased engagement, increased transactions, and better support.
Founded in 2015, Sendbird is the leading consumer engagement platform trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Headspace, and Hinge . We allow any app (or Website) to quickly and easily embed rich real-time chat, voice, and video experiences into their app to help engage users in conversations and enable additional actions through those conversations. This could be connecting drivers and consumers in a timely fashion to reduce cancellations for a delivery app, helping buyers get their questions answered from sellers to increase transactions in a digital marketplace, or increasing engagement between users in an online community.
The platform has over 100M MAUs from 150+ countries operating in industries ranging from marketplaces, ride sharing and online communities to gaming, live video streaming and healthcare.
The company is headquartered in San Mateo, CA with additional offices in; Denver, NYC, Seoul, London, Singapore and Bengaluru and has raised over $120M from leading investors, including: ICONIQ Capital, Shasta Ventures, August Capital, Y Combinator, Tiger Global Management, Meritech Capital and FundersClub.
To learn more, visit the company website: www.sendbird.com.
THE PROBLEM
Over 5 billion people now use a messaging app on a monthly basis. A conversation is at the heart of how people interact and get stuff done online, from making a purchase on a marketplace, to seeing a doctor in a virtual visit, to interacting with other fans while watching a concert livestream. And with Covid, this has accelerated over the last year. Historically, apps looking to embed rich real-time conversational features inside of their app had to develop it themselves, which is an expensive and risky proposition, or lose engagement to apps like WhatsApp, Slack, Discord, and iMessage.
THE SOLUTION
Sendbird allows any app to easily embed rich real time interactions across chat, voice and video, with a few lines of code and then scale those capabilities to tens of millions of users. Sendbird’s feature rich platform gives product managers fast time to market and parity with leading consumer messaging apps like WhatsApp on day one, while giving engineering leaders peace of mind and the ability to deploy developers to more critical capabilities core to the company’s business.
From connecting doctors and patients in virtual clinics, to helping fans celebrate together in digital stadiums, to enabling sellers to negotiate with buyers across the world in digital bazaars, SendBird’s chat, voice, and video platform helps businesses turn conversations between users into better business outcomes like increased engagement, increased transactions, and better support.
