Mission Our mission at Cogito is to improve the well-being of frontline teams by delivering more caring, differentiated experiences to the customers they serve.
Description Cogito innovates with emotion and conversation AI to deliver real-time coaching and guidance to contact centers and frontline teams. Cogito supports agents and supervisors to improve effectiveness, experience, and empathy by providing human-aware and human-empowering insights. The world’s most well-known brands, including 8 of the Fortune 25, use Cogito to improve their connection with customers and elevate team members' well-being. Founded in 2007, Cogito is a venture-backed software company based in Boston, MA. Learn more at cogitocorp.com.
RECRUITMENT FRAUD IS A SCAM Recruitment fraud is an intricate, intentional scam devised by impostors posing as recruiters or representatives of a company or business, and includes promoting fake job opportunities to job seekers.
The scam is conducted through online communication, often involving fake websites and spoofed emails cleverly designed to fool its intended recipient, the job seeker.
Please note Cogito will never request that you download or purchase anything during the recruiting process.
Cogito has an employee rating of 4.1 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cogito employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at Cogito, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Cogito and prepare for tough questions.
Overall, 82% of employees would recommend working at Cogito to a friend. This is based on 78 anonymously submitted reviews on Glassdoor.
63% of job seekers rate their interview experience at Cogito as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Cogito.