How do employees rate MCI?

Employees rate MCI 3.2 out of 5 stars based on 519 anonymous reviews on Glassdoor.

How can I get a job at MCI?

To get a job at MCI, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at MCI and prepare for tough questions.

Do people recommend working at MCI?

Overall, 53% of employees would recommend working at MCI to a friend. This is based on 519 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at MCI?

58% of job seekers rate their interview experience at MCI as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at MCI.

How do employees rate the business outlook for MCI?

56% of employees think that MCI has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at MCI

MCI Snapshot

3.2

based on 511 ratings

53% would recommend to a friend

Anthony Marlowe

55% approve of CEO

Enterprise Software & Network SolutionsIndustry

Mission Relentlessly seek breakthrough innovation that captures the customer experience continuum through differentiated and scalable solutions, data analytics, and business model innovation.

Description MCI is a technology and services company that provides contemporary digital customer experience (CX) tools in conjunction with human capital to some of the largest companies in the world. With a diverse customer base of almost 150 public and private sector clients, MCI is providing industry-leading software and workforces to meet modern omni-channel customer journeys. MCI is enabling our clients’ vision of cutting-edge customer experience through customized smart technology like AlaaS, BPOaaS, CCaaS, CPaaS, and NLPaaS. MCI’s position as a leader in the technology enabled customer contact management space is hallmarked by insightful analytics reporting and actionable data to ensure client and customer satisfaction. MCI’s technology suite of products and services work seamlessly together to enable our clients to focus on their business, while we expertly focus on their customers experiences.

Life at MCI

Company updates

MCI

4y

ORTH BAY VILLAGE, Fla., Aug. 19, 2021 (GLOBE NEWSWIRE) -- Inc. magazine today revealed that MCI, LC, a technology-enabled Intelligent Business Process Outsourcing (iBPO) firm, is No. 778 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. MCI’s place on the list represents nearly two decades of recognition by Inc. magazine for companies led by MCI CEO, Anthony Marlowe....Show more

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MCI

4y

Iowa’s Fastest-Growing Company MCI Makes Coveted Top 500 Ranking on the Inc. 5000 list Iowa City-based MCI pulls No. 452 ranking with Three-Year Sales Growth of 1,002% making it the Fastest-Growing Company in Iowa, Iowa City, and The Region IOWA CITY, Iowa, Aug. 19, 2019 (GLOBE NEWSWIRE) — Inc. magazine today ranked MCI No. 452 on its 37th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. Breaking into the coveted Top 500, MCI earned a spot on the Inc. 5000 list with a staggering 3-year growth of 1,002%. In the Business Products & Services category, MCI is ranked #30 fastest-growing in the USA. In their headquartered state of Iowa and region of Iowa City/Cedar Rapids, MCI has ranked #1 fastest-growing private company overall as well, respectively. All companies were ranked according to percentage revenue growth from 2015 to 2018. ...Show more

www.mci.world

Iowa's Fastest-Growing Company MCI Makes Coveted Top 500 Ranking on the Inc. 5000 list | MCI

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View all jobs

Jobs at MCI

TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

Medical Assistant (Spanish-English Bilingual Required)

CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Bilingual Call Center Representative (Fluent in Spanish & English)

WORK AT HOME CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Employee reviews at MCI

MCI has an employee rating of 3.2 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

Employee reviews

Customer service representativeCurrent employee

5.0

Great place to work

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MCI

MCI Snapshot