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Astound Snapshot
Today, every company is a technology company and the most successful ones deliver compelling technology-driven user experiences in ways that improve morale, productivity, and profitability.
Our mission is to make enterprise service excellent for all employees by automating the resolution of common issues using cognitive technologies like AI, natural language processing, and machine learning.
Our mission is to make enterprise service excellent for all employees by automating the resolution of common issues using cognitive technologies like AI, natural language processing, and machine learning.
Astound is a venture-backed enterprise software company, based in Menlo Park, CA. Astound’s AI platform is purpose-built for enterprise service management and uses machine learning and natural language processing to automate answers to common questions, accurately assign & categorize requests and provide relevant recommendations in real time.
With Astound’s AI-driven automation employees get immediate responses to their service requests, service and support agents get smart recommendations to accelerate the resolution process, and managers get predictive insights to make better decisions.
Some of the most-respected organizations in the world use Astound to automate the process of resolving routine requests, like resetting passwords, verifying benefits and checking PTO balances for millions of employees around the globe.
Astound is the future of enterprise service management: automated answers that reduce the cost of service delivery, reduce downtime for employees, and improve business outcomes.
With Astound’s AI-driven automation employees get immediate responses to their service requests, service and support agents get smart recommendations to accelerate the resolution process, and managers get predictive insights to make better decisions.
Some of the most-respected organizations in the world use Astound to automate the process of resolving routine requests, like resetting passwords, verifying benefits and checking PTO balances for millions of employees around the globe.
Astound is the future of enterprise service management: automated answers that reduce the cost of service delivery, reduce downtime for employees, and improve business outcomes.
