First Help Financial Overview

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  • www.firsthelpfinancial.com
  • Newton, MA
  • 51 to 200 Employees
  • 2006
  • Company - Private
  • Lending
  • $100 to $500 million (USD)

CompetitorsWestlake Services, American Credit Acceptance, Pelican Auto Finance
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First Help Financial (‘FHF’) is one of the fastest growing companies in the US. We provide auto loans to the underserved and care for our customers and partners with exceptional service. FHF has offices in Boston and Phoenix. We help consumers in over 20 states across the US ...
Mission: We provide auto loans to the underserved and care for our customers and partners with exceptional service Our values: Keep Improving. Our growth is fueled by continuous improvement and innovation by all team members. Think Critically: Our decisions and actions are driven by ...

First Help Financial Reviews

4.7
93%
Recommend to a Friend
100%
Approve of CEO
Pushan Sen Gupta
Pushan Sen Gupta
34 Ratings
5.0
Former Employee, more than 1 year

"Great company!"

Mar 27, 2021 - Administrative Assistant in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

Pros

Great company culture, open door policy

Cons

Needs to a higher pay
See All 40 Reviews

Diversity & Inclusion at First Help Financial

4.9
(10 Reviews)

First Help Financial Photos

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First Help Financial Interviews

Experience
Positive100%
Getting an Interview
Applied online60%
Employee Referral20%
In Person20%
Difficulty
2.8
Average
HardAverageEasy

  1. Funding Specialist Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    First one was over the phone then they schedule me to do one through video a couple of days after and it was through zoom with 4 different managers, it lasted around 1 hour. Very professional and straight to the point.
    Interview

    What experience do you bring to the company that you think qualifies you for the job

    1 Answers

See All 6 interviews

Company Updates

February 9, 2021
KEY NOT FOUND: company-updates.categories.company-news
Giving our customers 24/7 access to their info and chat access to our agents on mobile has greatly helped us address their #underserved needs. Thank you Payix, Chris Chestnut and Preston C. for a successful partnership! #firsthelpfinancial #autofinance #customerservice
Shared image - First Help Financial Partners with Payix to Enhance the Borrower Experience | Payix
First Help Financial Partners with Payix to Enhance the Borrower Experience | Payix
glassdoor.com
February 9, 2021
KEY NOT FOUND: company-updates.categories.company-news
First Help Financial is proud to announce the completion of its inaugural securitization of self-originated and self-serviced auto loans ($143 million): We are the first new auto issuer in the market since the outbreak of #COVID19, joining a select group of issuers who have completed a non-prime auto ABS transaction in 2020. Our top tranche’s AA-rating from Kroll is a testament to the integrity of our credit model and to the hard work of our internal teams that carry our mission to provide auto loans to the #underserved. This is a major milestone for us as we continue on our path of double-digit growth!

First Help Financial Awards & Accolades

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Pledges & Certifications

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with First Help Financial Job Seekers

Business Development Representative (Bilingual)
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Strategy & Operations Manager
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Vice President Human Resources
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Business Development Representative
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First Help Financial FAQ

(21 Questions)

All answers shown come directly from First Help Financial Reviews and are not edited or altered.

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What are perks and other benefits like at First Help Financial?

...Other departments have monthly bonuses, department's field trips paid by the company and other benefits, while the Underwriters are treated in an unequal way....

May 23, 2019

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