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First Help Financial Overview

Newton, MA
51 to 200 employees
Company - Private
Unknown / Non-Applicable
First Help Financial (‘FHF’) is a fast-growing and innovative auto finance company that has originated over $275MM of auto loans till date and manages a portfolio of $150+ MM currently. We use technology & analytics to identify ... Read more

Mission: To provide fairly priced financial services and industry-leading customer service to consumers who are usually overlooked or mispriced by traditional financial institutions.

First Help Financial Reviews

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Pushan Sen Gupta
16 Ratings
  • "Dynamic sales driven environment"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Newton, MA
    Current Employee - Underwriter in Newton, MA
    Positive Outlook
    Approves of CEO

    I have been working at First Help Financial full-time (More than 3 years)


    Very affordable benefits (Health, Dental, Vision)
    - Company pays for a majority of the costs.

    Generous 401K match program

    Great opportunities for top performers

    Culturally diverse and friendly office staff

    Dynamic environment
    - There is no dull work day, always something to do, always something different happening.

    Free lunch on Fridays
    - delicious grub from the best local restaurants.

    Fully stocked kitchen/break room
    - Beer/Wine on Fridays after your shift.

    Fun company events
    -Holiday party, Summer party, Karaoke, Foosball, Trivia, Video Game competitions etc.

    Work hard, play hard atmosphere.


    Like any other workplace communication between departments should be improved. Also it's a sales driven environment so there will be clashes with sales reps; as long as you do your job and never take it personal it should not be a problem.

    Advice to Management

    Management is doing an awesome Job. Never out of your reach and always there to help you if needed.

See All 19 Reviews

First Help Financial Photos

First Help Financial photo of: We're always hiring!
First Help Financial photo of: Annual Winter Party - 2018
First Help Financial photo of: Annual Winter Party - 2018
First Help Financial photo of: Annual Winter Party - 2018
First Help Financial photo of: Annual Winter Party - 2018
First Help Financial photo of: 2018 UMass Boston Career Expo
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First Help Financial Interviews



Getting an Interview

Getting an Interview





    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at First Help Financial (Phoenix, AZ) in June 2018.


    I met with someone in the Phoenix office, they offered an explanation of the position and what they are looking for. They were friendly and detailed in explaining the job.

    Interview Questions

    • Using previous experience what is one role where you had to pay close attention to detail   Answer Question
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First Help Financial Awards & Accolades

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Pledges & Certifications

First Job Programs

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