Mission: OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has ... Read more
Best Places to Work: 2016 (#49)
A message from Kelvin Gray, our SVP of Customer Operations. "The success of our customers is important to us. We continue to make significant strides to lower your efforts, by ensuring you have the tools you need while facing these uncertain times."
A message from Simon Noble, our Managing Director, EMEA. "OSV's 800 customers remain our priority now more than ever. We'll get through this together, and we'll emerge on the other side with a stronger partnership built on trust and transparency."
Founded in 2008, OSV started out as a disruptive and innovative force in the HR outsourcing market offering a cloud-based alternative to traditional business process outsourcing. Built on the Workday application, OSV creates solutions that empower customers to become strategic HR organizations and then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, Finance and Accounting outsourcing and consulting solutions and services to more than 370 customers that represent approximately 35% of Workday’s customer base.
When you join OneSource Virtual, you become part of a team who is empowered to learn, share, grow and pursue professional development. We encourage innovation, fresh perspective, hard work and above all, values. We welcome smart, talented and innovative people to join the OneSource Virtual team.
I Work at OneSource Virtual on YouTube.
Corporate Values
OSV’s 10 corporate values inform our outlook as an organization and guide our conduct as individuals. We’re introduced to these values on our first day with the company and they quickly become beacons of professional and personal guidance.
OSV Cares about the communities in which we operate, in alignment with our value, “Seek the best for others.” OSV Cares, our philanthropic initiative, engages our employees in each of our geographic locations to give back to the local communities. We seek to act as a beacon of service to drive a philanthropic culture through servant leadership that empowers giving.
OSV continuously searches for new opportunities to benefit our local communities in Dallas, Mesa, London and Derry as well as the communities surrounding our home based employees.
Our customers have the talent and the tools. We have the Workday Experts who act as partners in success and help our customers get the most from their Workday investment.
Beyond providing world class service and superior customer satisfaction, OneSource Virtual designed customer programs to provide a direct line to innovation, targeted outreach initiatives and interactive educational forums hosted by our team of business process gurus and Workday Experts.
OneSource Virtual’s Customer Success Team is a vital resource for all OSV training and engagement opportunities, safeguarding satisfaction across every aspect of our services and solutions. Our Customer Success team is with you from day one and is comprised of experienced professionals with extensive backgrounds in working with customers to find solutions, provide advice and preempt potential issues.
OneSource Virtual’s Customer Connection Program connects potential customers with our best and brightest existing customers through multimedia experiences. Joining our Customer Connection Program provides customers with the opportunity to showcase their company’s leadership and demonstrate how they can leverage OneSource Virtual’s leading edge technologies and business practices to encourage and equip their organization for success.
I have been working at OneSource Virtual full-time (Less than a year)
Pros
Company cares for their employees, and environment is fun to work in. Senior management listens to and engages employees. Partnerships with customers are positive and successfully managed.
Cons
No complaints as employment has been very positive.
Advice to Management
Keep up the positive atmosphere
Application
I applied online. The process took 2+ months. I interviewed at OneSource Virtual (Dallas, TX).
Interview
First, I did two online assessments. One was math problems, mostly algebra and logic. The other was a personality assessment
Then I was invited to a college recruiting event, where you're kind of like speed dating with two-three people from various teams and are answering one interview question alongside three other candidates. You do this about 10 times. It was kind of uncomfortable since you're answering in front of the other candidates.
One thing to note, in the presentation, they were clear that if you take the position, your employment is contingent on passing the certification test, and if you fail they'll have to talk about you not working there. In addition, there are two parts of the test, and you must pass both parts to continue working there.
At the end, they give you a goodie bag with an amazon gift card in it, which was pretty cool.
Afterwards, I was invited back to do three one-on-one interviews with their leadership team. One of them asks you a brain teaser to see how you would react and think through it. Nothing too hard, mostly behavioral questions.
Then, I received an offer from the recruiter that was non-negotiable. The recruiter was kind of rude when I was hesitant on accepting and told me that "if you dont want this position, I can easily find someone else". That definitely left a bad impression on me when deciding whether to move forward. The recruiter also only gave me two days to accept, even though they took two months to finish the process and took weeks to get back to me. They also didnt answer any of my questions about the offer before I had to accept.
The whole process took about 2 months.
Interview Questions
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Diversity Commitment
Has programs that support a diverse and inclusive workforce
