Working at OutboundEngine | Glassdoor

OutboundEngine Overview

Austin, TX
201 to 500 employees
2012
Company - Private
Advertising & Marketing
$10 to $25 million (USD) per year
With OutboundEngine, you get a team of marketing experts who go to work for you every day. We create original content for our clients, automate their email campaigns, update their social media profiles, and ultimately help them grow their businesses and drive long-term value for ... Read more

Mission: We believe every business deserves great marketing. Whether you're just starting your career or an established professional, you need to keep your customers and find new ones. We create original content for our clients, automate their email campaigns, update ... Read more


Glassdoor Awards

Best Places to Work: 2016 (#34)

Company Updates

  • http://glassdoor.com/slink.htm?key=vMRcL

    Startup Spotlight: Austin's OutboundEngine aims to help small businesses succeed

    OutboundEngine, an Austin-based marketing technology company, has quietly grown to more than 200 employees since it launched in 2012.The company, which has offices downtown at the San Jacinto Center, helps professionals such as real estate agents, mortgage brokers and financial planners stay in touch with clients through customized email, social media campaigns and more.Marc Pickren, who took over as CEO in May, discussed his first six months with the company and plans for growth in 2019 for

  • http://glassdoor.com/slink.htm?key=vMRcD

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OutboundEngine – Why Work With Us?


We’re from Austin, Texas, a city well-known for keeping it local. We know that local businesses play a big role in their communities, and we consider it our personal mission to help them win.

OutboundEngine was founded in 2012 in Austin, Texas as an email marketing service. In 2013 we expanded into social media marketing and welcomed the real estate, insurance, and mortgage industries onto the OutboundEngine platform. Since then, we’ve raised $39 million in funding, expanded into six more industries and continued adding new features and marketing channels to the platform. Most recently, in 2018, we enabled our customers to place paid advertising campaigns via Facebook and Instagram, right from the platform they’ve already grown comfortable with.

The marketing services we provide to our customers combine industry best practices from content marketing, email marketing, and social media marketing. We turn great business people into incredible relationship people by cultivating their audiences until they’re ready to do business.

Our Core Values

  • Leave No Doubt: No entitlement. If you want something, make it obvious you deserve it.

  • Solutions, Not Problems: Good or bad, speak up if you have a better way.

  • You Built This: Individual accomplishments are great, but there's no better feeling than being part of something special you built with others.

  • Be Resilient: We all face challenges. It’s how we handle them that determines our success.

  • Own It: Our success relies on you hitting your number regardless of your role, so know your goal and be accountable.

  • All In or Out: There's a great coaching axiom that even if you're not sure what to do, go full speed. You get hurt standing around.

Life #InsideOutbound

If you're passionate about helping business owners succeed while working with a team with diverse backgrounds, we're the startup for you. Our employees are the cornerstone of our company's success, and we work hard so they feel valued and appreciated.

We believe in setting goals and surpassing them, listening to our customer feedback and continually improving our product, all while empowering employees to share ideas and suggestions and utilizing an open floor plan to allow communication between departments.

Be sure to check out #InsideOutbound on Instagram, Facebook and Twitter for a look into life at OutboundEngine.

The Team

OutboundEngine’s culture is the cornerstone of its success. The team is dynamic and motivated, bringing energy to the office each and every day. 

There’s no such thing as your “typical” Enginite. Our office is full of talented individuals from all walks of life in all stages of their careers. Everyone is open and accepting of the unique traits that make each Enginite who they are. No matter your story, we want everyone to feel like they belong.

Our Perks

  • Competitive benefits package
  • Company events, including happy hours, holiday parties, private concerts, movie screenings, team outings and more
  • Generous PTO policy
  • Located in the heart of downtown Austin
  • Company-paid downtown parking
  • Monthly catered lunches 
  • Fully stocked kitchen with snacks and beverages
  • Monthly awards as well as an online platform for ongoing, daily recognition
  • Sales team spiffs, ranging from spot bonuses to all-expenses-paid trips

The OutboundEngine sales team works with potential clients around the clock to give life to the great products we produce. Our sales representatives have dedication, determination and a hunger for self-improvement. They walk in every day knowing that there is no room to give anything but their best.

We believe in developing our team members every way we can – both professionally and personally. Because of this, we invest a lot of time in ongoing sales training. Every level of sales leadership works directly with our team members on a daily basis to help them achieve their goals and improve as salespeople.

End result: Our sales team is full of highly motivated, ambitious, competitive people who are eager to succeed and learn. Be part of one of the fastest growing start-up companies in Austin. Better yet, help directly fuel that growth while building your sales career.

A company is nothing without its reputation, and how you’re perceived by the public is highly dependent on what your customers are saying about you. That’ s why great service is so important.

Our Customer Success team is dedicated to keeping a smile on our clients’ faces, working with them at every stage of their relationship with OutboundEngine. They are the front line of communication with customers, answering questions, addressing concerns, and going above and beyond to make sure we’re providing the best service possible.

The Customer Success team works closely together to find the best solutions for our customers and maintain open communication with other OutboundEngine departments.

Do you like working with people? Do you understand the importance of customer service? Are you looking for a collaborative environment with talented, intelligent individuals like yourself? OutboundEngine’s Customer Success team might be the place for you.

There’s more to OutboundEngine’s success than a hardworking sales team and brilliant customer success reps. There’s a wide variety of Enginites dedicated to creating our products, building our online systems, managing our leads, and so much more.

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Marketing crafts the content we sell, from email newsletters to social media campaigns. They assist our sales team by targeting potential leads with information about OE, advertising on different channels, and making our products as professional as possible. They are the voice of OutboundEngine, building and strengthening our brand every day.

Our Engineers keep the OutboundEngine train rolling, building and improving the systems that make what we do possible. It’s with their skills and expertise that we are able to offer new products, create enhanced user experiences, and capitalize on the vast amounts of data we acquire.

OutboundEngine is also home to an elite Operations team, dedicated IT professionals, as well as other vital functions including Office Management, HR and more. Interested in these OutboundEngine teams? Keep an eye on our job openings as additional positions become available.

OutboundEngine Reviews

  • "Transition to work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OutboundEngine full-time (More than a year)

    Pros

    Transitioning to work from home during everything going on hasn't been easy, but managers and team leads have been really helpful. This includes running early and late night trainings/demos to just personal zoom check-ins which have helped.

    Cons

    It is definitely a grind just like any other sales job, but if you need help after hours there is always someone willing to help. Only other big con would be missing out on being next to your co workers who are in the same boat as you.

    Advice to Management

    Maybe do something to help bring teammates closer.

See All 241 Reviews

OutboundEngine Photos

OutboundEngine photo of: Monthly company update meeting
OutboundEngine photo of: Team Meeting
OutboundEngine photo of: Fun Office
OutboundEngine photo of: Client Testimonial
OutboundEngine photo of: OutboundOutreach volunteers to clean up Shoal Creek
OutboundEngine photo of: CS Leadership
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OutboundEngine Interviews

Experience

Experience
45%
15%
40%

Getting an Interview

Getting an Interview
78%
10%
7%
3
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at OutboundEngine in June 2020.

    Interview

    The hiring manager requested a call for this role. During the interview, it became clearly evident that the hiring manager 1) had no real knowledge of 'Agile Methodologies' and 2) that his environment did not possess a Agile mindset.

    Interview Questions

    • How do you manage multiple projects?
      How do you determine story points?   Answer Question
See All 62 Interviews

OutboundEngine Awards & Accolades

  • 2019 Best Places to Work awards - Midsize Companies category, Built in Austin, 2019
  • Aggie 100 Awards, Texas A&M University, 2018
  • Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2016
  • Best Places to Work, Austin Business Journal, 2013
  • Best Places to Work, Austin Business Journal, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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