Mission: We believe every business deserves great marketing. Whether you're just starting your career or an established professional, you need to keep your customers and find new ones. We create original content for our clients, automate their email campaigns, update ... Read more
Best Places to Work: 2016 (#34)
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We’re from Austin, Texas, a city well-known for keeping it local. We know that local businesses play a big role in their communities, and we consider it our personal mission to help them win.
OutboundEngine was founded in 2012 in Austin, Texas as an email marketing service. In 2013 we expanded into social media marketing and welcomed the real estate, insurance, and mortgage industries onto the OutboundEngine platform. Since then, we’ve raised $39 million in funding, expanded into six more industries and continued adding new features and marketing channels to the platform. Most recently, in 2018, we enabled our customers to place paid advertising campaigns via Facebook and Instagram, right from the platform they’ve already grown comfortable with.
The marketing services we provide to our customers combine industry best practices from content marketing, email marketing, and social media marketing. We turn great business people into incredible relationship people by cultivating their audiences until they’re ready to do business.
Our Core Values
Leave No Doubt: No entitlement. If you want something, make it obvious you deserve it.
Solutions, Not Problems: Good or bad, speak up if you have a better way.
You Built This: Individual accomplishments are great, but there's no better feeling than being part of something special you built with others.
Be Resilient: We all face challenges. It’s how we handle them that determines our success.
Own It: Our success relies on you hitting your number regardless of your role, so know your goal and be accountable.
Life #InsideOutbound
If you're passionate about helping business owners succeed while working with a team with diverse backgrounds, we're the startup for you. Our employees are the cornerstone of our company's success, and we work hard so they feel valued and appreciated.
We believe in setting goals and surpassing them, listening to our customer feedback and continually improving our product, all while empowering employees to share ideas and suggestions and utilizing an open floor plan to allow communication between departments.
Be sure to check out #InsideOutbound on Instagram, Facebook and Twitter for a look into life at OutboundEngine.
The Team
OutboundEngine’s culture is the cornerstone of its success. The team is dynamic and motivated, bringing energy to the office each and every day. 
There’s no such thing as your “typical” Enginite. Our office is full of talented individuals from all walks of life in all stages of their careers. Everyone is open and accepting of the unique traits that make each Enginite who they are. No matter your story, we want everyone to feel like they belong.
Our Perks
The OutboundEngine sales team works with potential clients around the clock to give life to the great products we produce. Our sales representatives have dedication, determination and a hunger for self-improvement. They walk in every day knowing that there is no room to give anything but their best.
We believe in developing our team members every way we can – both professionally and personally. Because of this, we invest a lot of time in ongoing sales training. Every level of sales leadership works directly with our team members on a daily basis to help them achieve their goals and improve as salespeople.
End result: Our sales team is full of highly motivated, ambitious, competitive people who are eager to succeed and learn. Be part of one of the fastest growing start-up companies in Austin. Better yet, help directly fuel that growth while building your sales career.
A company is nothing without its reputation, and how you’re perceived by the public is highly dependent on what your customers are saying about you. That’ s why great service is so important.
Our Customer Success team is dedicated to keeping a smile on our clients’ faces, working with them at every stage of their relationship with OutboundEngine. They are the front line of communication with customers, answering questions, addressing concerns, and going above and beyond to make sure we’re providing the best service possible.
The Customer Success team works closely together to find the best solutions for our customers and maintain open communication with other OutboundEngine departments.
Do you like working with people? Do you understand the importance of customer service? Are you looking for a collaborative environment with talented, intelligent individuals like yourself? OutboundEngine’s Customer Success team might be the place for you.
There’s more to OutboundEngine’s success than a hardworking sales team and brilliant customer success reps. There’s a wide variety of Enginites dedicated to creating our products, building our online systems, managing our leads, and so much more.
Marketing crafts the content we sell, from email newsletters to social media campaigns. They assist our sales team by targeting potential leads with information about OE, advertising on different channels, and making our products as professional as possible. They are the voice of OutboundEngine, building and strengthening our brand every day.
Our Engineers keep the OutboundEngine train rolling, building and improving the systems that make what we do possible. It’s with their skills and expertise that we are able to offer new products, create enhanced user experiences, and capitalize on the vast amounts of data we acquire.
OutboundEngine is also home to an elite Operations team, dedicated IT professionals, as well as other vital functions including Office Management, HR and more. Interested in these OutboundEngine teams? Keep an eye on our job openings as additional positions become available.
I have been working at OutboundEngine full-time (More than a year)
Pros
Transitioning to work from home during everything going on hasn't been easy, but managers and team leads have been really helpful. This includes running early and late night trainings/demos to just personal zoom check-ins which have helped.
Cons
It is definitely a grind just like any other sales job, but if you need help after hours there is always someone willing to help. Only other big con would be missing out on being next to your co workers who are in the same boat as you.
Advice to Management
Maybe do something to help bring teammates closer.
Application
I applied online. The process took 3 days. I interviewed at OutboundEngine in June 2020.
Interview
The hiring manager requested a call for this role. During the interview, it became clearly evident that the hiring manager 1) had no real knowledge of 'Agile Methodologies' and 2) that his environment did not possess a Agile mindset.
Interview Questions
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Diversity Commitment
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being
