OutboundEngine Reviews | Glassdoor

OutboundEngine Reviews

Updated July 30, 2018
156 reviews

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3.9
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OutboundEngine Founder and CEO Branndon Stewart
Branndon Stewart
106 Ratings

156 Employee Reviews

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Pros
Cons
  • "to succeed there you need to put the time in which makes for a tough work/life balance" (in 8 reviews)

  • "Long hours if you want to get paid" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OutboundEngine full-time (Less than a year)

    Pros

    The company fills a need for marketing for people who don't have time to do it themselves. It is helping people and saving them from a lot of the marketing pitfalls I've seen many people fall victim to.

    Cons

    No overtime pay is available for my position

    Advice to Management

    NA


  2. "Efficient, Friendly team, low morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OutboundEngine full-time

    Pros

    Great team of pros thrilled to delight customers on the daily. We celebrate wins and don't accept anything but the best customer experience.

    Cons

    Disconnect between Sales, CS & marketing. Few opportunities to advance. Change is slow. Efficient and Process driven to a fault.

    Advice to Management

    Train new hires. Build morale in CS by empowering employees.

  3. "Decent job if you like cold calling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OutboundEngine full-time (More than a year)

    Pros

    Culture is nice, so is food

    Cons

    Cold calling can get really old


  4. Helpful (1)

    "Fun Times for 6 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at OutboundEngine full-time (More than a year)

    Pros

    Amazing co-workers
    5 weeks PTO total
    Healthcare
    Downtown parking
    Great entry level skills acquired for SaaS and business
    Best view in Austin from the office. Parents and friends will think you work in a TV show.

    Cons

    very inexperienced management with a leadership vacuum that leaves most of the structures in place and changes being made unsuccessful and confusing. Micro-management has become rampant as the culture tries to maintain its one prominent allure. Room for advancement, training or growth is negligible. This is a company and job for a college grad to learn some skills and then GTFO.

    Advice to Management

    Hire experienced managers that can lead and have proven people skills.


  5. "A place full of motivation, passion, drive, and money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Current Employee - Sales in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OutboundEngine full-time (Less than a year)

    Pros

    The environment - I actually enjoy coming into work. 80-120 dials here feels less than 20-30 at past companies, because it’s FUN. Music, celebrations, snacks, drinks, etc. It has a startup feel but it’s well beyond your average startup.

    The money - If you can sell, this is a six figure job. Year 1 you should easily pull in 65-75, but year 2 there’s no reason not to make 100k

    The people - this is partially a pro. Although there are some immature people, the bulk of the people are amazing, inspirational, and motivating. The new Director is absolutely incredible and the management team is by your side every minute of every day in the best way.

    The perks - unlimited PTO from dec 15 - Jan 2 (are you kidding me??), 15 PTO days per year, competitive salary and comp, great benefits, AMAZING location, and 100% free downtown parking.

    Cons

    Immaturity - there are a few people (10%) that lack professionalism and it can be a bit rowdy at times, but the majority of people aren’t like this!

    Advice to Management

    8:30-5:30 is outdated for this scene. Loosen up a LITTLE. It’s extremely hard to deal with things life hits you with (doctor, vet, etc).


  6. "Not for mid-stage/senior career professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Austin, TX
    Current Employee - Business Development Manager in Austin, TX
    Disapproves of CEO

    I have been working at OutboundEngine full-time (Less than a year)

    Pros

    Good for early career stage employees looking to understand sales & company operations.

    Cons

    Lacked transparency and effective vision setting for high level goal obtainment.
    In need of a sense of urgency and solution selling mindset.


  7. "Amazing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The sales knowledge and experience you gained from OutboundEngine is second to none. The managers truly care and work hard to lead you to success.

    Cons

    One of the hardest sales jobs in the world. Work hard for them and they will work hard for you!

  8. Helpful (2)

    "Senior Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Austin, TX
    Former Employee - Senior Account Executive in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OutboundEngine full-time (More than a year)

    Pros

    Great way to get your foot in the door if you are looking for a career in sales.

    Cons

    Company is behind the curve when it comes to marketing. The email campaigns are great, the content is great, but they are severely lacking when it comes to social networking.

    Advice to Management

    Find a way to improve the effectiveness of your product. Word of mouth goes a really long way and unfortunately a brand change isn't going to keep current and past clients from telling industry leaders just how effective your product is. Yes a buyout is the goal, but wouldn't it be nice if you actually helped your clients as well?


  9. Helpful (2)

    "Getting paid to hang out ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Former Employee - Account Executive in Austin, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at OutboundEngine full-time (More than a year)

    Pros

    Snacks that the sales floor hoards. Community members and atmosphere. Free swag. Good base pay.

    Cons

    Hard to meet quota, as in 60% of the sales floor doesn't meet it monthly. 3 months of no quota, you're fired, just like any other sales job, but they expect you to sell at a high level, and offer very little support/training.

    Advice to Management

    Get a quality department.


  10. Helpful (2)

    "Good starting position when entering the tech world."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Success Manager in Austin, TX
    Current Employee - Senior Customer Success Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OutboundEngine full-time (More than a year)

    Pros

    Great PTO, parking and benefits. Still has a bit of the old start up feel to it. The office location is fantastic with a great view

    Cons

    Management has their favorites and it’s very obvious. Recently cut bonus/commission but increased quotas. Could do a better job showing appreciation to their employees

    Advice to Management

    Value the current talent that you have and bring back the culture we once had. We need to focus on giving a great client experience. There’s too much focus on the numbers right now


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