Working at ServiceNet | Glassdoor

ServiceNet Overview

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Northampton, MA
501 to 1000 employees
1965
Nonprofit Organization
Health Care
$50 to $100 million (USD) per year
Unknown
ServiceNet provides a wide range of human services for people in the Pioneer Valley. Our programs include outpatient behavioral health services; adolescent support programs; early intervention for young children; home health care; rehabilitation and residential programs for ... Read more

Mission: The mission of ServiceNet is to enhance the quality of life of adults, children and families, through the provision of effective and responsive clinical, residential, rehabilitative, recovery and support services.

ServiceNet Reviews

3.5
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Recommend to a friend
Approve of CEO
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Susan Stubbs
8 Ratings
  • "Outpatient"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outpatient Therapist in Northampton, MA
    Current Employee - Outpatient Therapist in Northampton, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ServiceNet part-time (More than 3 years)

    Pros

    This clinic is one of the most supportive and well organized outpatient clinics I've worked at so far. The staff are highly trained, knowledgeable, and supportive. The pay isn't great but that is how outpatient clinics fair these days. To compensate for low pay, Servicenet provides great training opportunities and incentives for working late hours/weekends. It feels good working at a well managed and competent organization. I love my job and the people I work with at the clinic. Great DBT teams and groups.

    Cons

    The rates are low but this is more of an insurance reimbursement problem. Hopefully this will improve.

    Advice to Management

    Keep up the trainings and incentives.

See All 23 Reviews

ServiceNet Photos

ServiceNet photo of: ServiceNet's Administrative Offices
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ServiceNet Interviews

Experience

Experience
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Getting an Interview

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Difficulty

1.2
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  1.  

    Case Manager Interview

    Anonymous Interview Candidate in Chicopee, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at ServiceNet (Chicopee, MA) in February 2017.

    Interview

    Interview started late and about a half hour later, myself and the second interviewer went in to the hiring managers office. We barely got started before being interrupted by both staff and clients. One staffer even decided to join in on the interview. Interview was very unprofessional and have the interviewee barely any time to respond to the interviewer or ask questions in relation to the position.

    As far as questions go, there were none. Interview was not structured at all. They just told you about the position and all of it was discouraging and negative. They were called and left two separate messages for status of application and no response was given.

    Interview Questions

See All 4 Interviews

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