Mission To be the world’s premier software developer for technical communicators, knowledge managers, documentation teams and content developers. Our customer-centric approach means we listen to our customers, understand their needs, and develop innovative solutions that make creating, managing and delivering content easier, faster and more cost-effective.
Description With decades of experience in the technical communication and content development industry, MadCap Software was founded in 2005 with the objective to be the world’s premier software developer for technical communicators, learning & development professionals, documentation teams and content developers throughout the globe.
Today MadCap Software is a trusted resource for over 20,000 companies across North America, Europe, the Middle East, and Asia-Pacific. Our single-source, multi-channel authoring and publishing solution is designed to not only streamline the process of creating and delivering content but, manage the entire development life cycle. From training manuals, policies and procedures, online Help and knowledge bases (the list goes on), its ability to provide information to the right audience, at the right time, in the right language are embedded in our mission.
In addition to our award-winning products, MadCap Software also offers users a variety of services such as product training, consulting, technical writing, translation and localization, and the MadCap Advanced Developer (MAD) Certification program.
Madcap Software has an employee rating of 3.7 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madcap Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Overall, 63% of employees would recommend working at Madcap Software to a friend. This is based on 46 anonymously submitted reviews on Glassdoor.
60% of job seekers rate their interview experience at Madcap Software as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Madcap Software.